Senior Store Leader - Ops, Sales & Growth (Profit Sharing)

Ergon, Inc.; Memphis (TN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Profit sharing

401(k) matching

Health insurance

Life insurance

Disability insurance

Dental

Vision

Holiday pay

Personal & sick pay

Maternity/paternity leave

Job summary

Crafco, Inc. is seeking a Senior Store Manager at our Memphis supply center in Tennessee. You will oversee manufacturing and production operations, drive sales growth, and ensure a safe, efficient, and welcoming customer experience.

The role requires hands-on leadership, mentorship of staff, and collaboration with Operations and Sales leadership to meet store goals. Experience in retail or operations management, strong communication, and familiarity with ERP and Office software are preferred.

Qualifications

• Minimum of 3 years in retail, sales, or operations management with supervisory experience.
• High school diploma or GED required; college or technical education desirable.

Responsibilities

• Lead and manage store operations, ensuring efficient workflows, inventory accuracy, and adherence to company standards.
• Oversee supply center manufacturing and production operations.
• Develop and mentor employees, fostering a high-performance culture and providing training for career growth.
• Ensure an outstanding customer experience through proactive service, relationship building, and problem resolution.
• Maintain store merchandising, cleanliness, and inventory levels to optimize sales and efficiency.
• Monitor and analyze store performance metrics and address gaps and opportunities.
• Collaborate with Territory Managers to drive sales and implement business development strategies.
• Communicate company initiatives, policies, and procedural changes with staff.
• Ensure compliance with safety, loss prevention, and regulatory requirements.

Skills

Retail operations management

Team leadership

Customer service

Communication

Strategic planning

Education

High school diploma or GED

Tools

Microsoft Office

ERP systems

Job description

Crafco, Inc. is seeking a Senior Store Manager at our Memphis supply center in Tennessee. You will oversee manufacturing and production operations, drive sales growth, and ensure a safe, efficient, and welcoming customer experience.

The role requires hands-on leadership, mentorship of staff, and collaboration with Operations and Sales leadership to meet store goals. Experience in retail or operations management, strong communication, and familiarity with ERP and Office software are preferred.