Senior Store Leader — Elevate Customer Experience

Mills Fleet Farm e-Commerce Enterprises, LLC; Town of Wausau (WI); On-site; USD 52,000 - 72,000; Full time

Job summary

Fleet Farm in Wisconsin is seeking a Senior Team Lead to deliver an exceptional customer experience through trip assurance, merchandising, and strong product knowledge.

You will assist across store operations, lead daily tasks, open/close duties, and train team members as you prepare for a management role. The role emphasizes leadership, communication, and maintaining Fleet Farm standards.

Qualifications

• 2+ years of retail management or supervisory experience.
• Proven ability to lead, coach and build teammate relationships in a fast-changing environment.
• Direct and motivate a diverse teammate population including full-time and part-time members.
• Demonstrated decisiveness in implementing solutions.
• Strong organizational skills for planning and monitoring progress.
• Ability to multi-task and adapt in a rapidly changing setting.
• Strong oral and written communication skills.

Responsibilities

• Provide exceptional customer experience through trip assurance, visual merchandising, and product knowledge.
• Open and close the store; assist in areas as needed; train to move into management.
• Act as Manager On Duty and oversee all store areas in the absence of other Managers.
• Ensure Fleet Farm Reward Program is understood and executed by all employees.
• Train, develop, and supervise Team Members throughout the store.
• Coordinate with management on zone maintenance and special projects.
• Provide input to Sales Manager for performance reviews.
• Maintain clean, inviting store environment and proper product facing.
• Enforce safe work standards and assist Loss Prevention initiatives.

Skills

Leadership

Team supervision

Communication

Training

Organizational skills

Multi-tasking

Decision making

Coaching

People management

Education

High School Diploma or GED

Job description

Fleet Farm in Wisconsin is seeking a Senior Team Lead to deliver an exceptional customer experience through trip assurance, merchandising, and strong product knowledge.

You will assist across store operations, lead daily tasks, open/close duties, and train team members as you prepare for a management role. The role emphasizes leadership, communication, and maintaining Fleet Farm standards.