Senior Store Lead: Retail Ops & Live Animals

Petsense; Hermiston (OR); On-site; USD 45,000 - 65,000; Full time

Job summary

Petsense by Tractor Supply in Hermiston, Oregon seeks a Store Lead who serves as second in command to the Store Manager. You will guide store and salon teams, promote a positive shopping experience, and oversee daily operations. Focus on customer service, selling initiatives, and safety while managing staffing and training.

The role emphasizes leadership, merchandising, and knowledge of live animals, with responsibilities spanning opening/closing, cash handling, and ensuring policy compliance.

Qualifications

• Experience leading a retail team required.
• Pet/live animal knowledge strongly preferred.
• Must be at least 18 years old with a valid driver’s license.

Responsibilities

• Lead store operations in the Store Manager's absence.
• Drive sales, loyalty, and merchandising initiatives.
• Train and develop Team Members and Salon Team Members.
• Ensure safe, productive environment and loss prevention.

Skills

Retail leadership

Customer service

Team supervision

Education

High school diploma or equivalent

Tools

Point-of-Sale system

Job description

Petsense by Tractor Supply in Hermiston, Oregon seeks a Store Lead who serves as second in command to the Store Manager. You will guide store and salon teams, promote a positive shopping experience, and oversee daily operations. Focus on customer service, selling initiatives, and safety while managing staffing and training.

The role emphasizes leadership, merchandising, and knowledge of live animals, with responsibilities spanning opening/closing, cash handling, and ensuring policy compliance.