Team Lead, Pet Store Operations & Customer Experience

Tractor Supply Company; Salem (OR); On-site; USD 19,286,000 - 23,419,000; Full time

Job summary

Tractor Supply Company in Salem, Oregon is hiring a Team Member to support Store Manager and Assistant Store Manager in executing daily operations, sales, and merchandising while delivering exceptional customer service. The role emphasizes safety, training, and teamwork to maintain a productive environment.

Responsibilities include merchandising, opening/closing, cash handling, pricing changes, managing live animals, and assisting customers with loading purchases.

Qualifications

• Retail experience and/or pet/live animal knowledge preferred.
• Supervisory experience preferred.
• Must be at least 18 years of age and possess a valid driver’s license.

Responsibilities

• Assist in merchandising, promotions, and price changes.
• Open and close store procedures.
• Assist customers and resolve issues to ensure a positive experience.
• Maintain a clean, organized sales floor and stock areas.
• Train Team Members on policies and procedures.

Skills

Retail experience

Pet/live animal knowledge

Supervisory experience

Excellent customer service

Valid driver’s license

Education

High school diploma or equivalent

Job description

Tractor Supply Company in Salem, Oregon is hiring a Team Member to support Store Manager and Assistant Store Manager in executing daily operations, sales, and merchandising while delivering exceptional customer service. The role emphasizes safety, training, and teamwork to maintain a productive environment.

Responsibilities include merchandising, opening/closing, cash handling, pricing changes, managing live animals, and assisting customers with loading purchases.