Senior Stewarding Operations Lead

MGM Resorts; Luxor (PA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Wellness programs

Discounts on hotel/food

Free meals

Free parking

Health benefits

Development opportunities

Volunteer opportunities

Job summary

MGM Resorts International in Las Vegas is seeking a Senior Executive Assistant Steward at Luxor to manage daily stewarding operations and support guest experiences with a welcoming service mindset.

The ideal candidate has 2+ years of stewarding experience in hotel/casino settings, and will lead training, ensure compliance with policies, and coordinate with vendors to maintain high standards across outlets.

Qualifications

• 2+ years of relevant experience in stewarding within the hotel/casino industry.
• Experience in multi-venue stewarding operations and/or banquet stewarding operations.

Responsibilities

• Manages the operations in the stewarding department to ensure departmental strategic goals and intent are being met and exceeding expectations.
• Manage Human Resources responsibilities to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company and department policies, and legal requirements.
• Assist in handling all stewarding related labor relations issues. Assists in the investigation of such issues. Provide recommendations and issues appropriate counseling, suspensions, and terminations.
• Oversee on the job training & development programs through stewarding managers on a regular basis.
• Implement of F&B policies, operating procedures and training programs, manuals, directives, work schedules, rules and regulations for the stewarding staff and personnel.
• Coordinate purchase needs and parts to properly operate Food & Beverage outlet needs and fill outlet requisitions.
• Ensure all employees are properly trained in the Stewarding policies and procedures and use of all equipment.
• Act as a liaison with contract companies.
• Coordinate and communicate with all outside vendors and services, and Health Department.
• Responsible for walk-through inspections of kitchen areas.

Job description

MGM Resorts International in Las Vegas is seeking a Senior Executive Assistant Steward at Luxor to manage daily stewarding operations and support guest experiences with a welcoming service mindset.

The ideal candidate has 2+ years of stewarding experience in hotel/casino settings, and will lead training, ensure compliance with policies, and coordinate with vendors to maintain high standards across outlets.