Senior Stakeholder Relationship Tax Consultant (Relationship Manager)

Internal Revenue Service; San Jose (CA); A distancia; USD 87.000 - 121.000; Jornada completa

Descripción de la vacante

The Internal Revenue Service is seeking a Senior Stakeholder Relationship Tax Consultant (Relationship Manager) to lead outreach initiatives and manage partnerships with state and local organizations and government entities. The role emphasizes consultative sales skills, partnership development, and program delivery across targeted taxpayer populations.

You will develop marketing plans, deliver seminars, analyze taxpayer data, and advise on filing strategies while ensuring program quality.

Formación

• Bachelor's degree from an accredited college or university.
• Evidence to show credentials are equivalent to U.S. education may be required for foreign credentials.
• Experience with outreach programs and education on tax-related topics is preferred.

Responsabilidades

• Develops leveraged partnerships with state and local organizations and government entities.
• Serves as Relationship Manager for partnerships to ensure delivery of outreach and free tax programs.
• Communicates program messages, supports partners, and monitors compliance with quality standards.
• Develops and implements marketing plans and targeted communications for agency programs.

Conocimientos

Consultative sales

Relationship management

Marketing planning

Public outreach

Educación

Bachelor's degree

Descripción del empleo

Senior Stakeholder Relationship Tax Consultant (Relationship Manager)

• Schedule: Tour of Duty: Day Shift, Monday-Friday 6:00am-6:00pm, 40 hours per week

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): -CARE SPEC AREA 3 REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Develops leveraged partnerships with state and local/community organizations, as well as state and local government entities that serve targeted taxpayer populations.

Utilizes consultative sales skills to develop leveraged partnerships. Serves as the Relationship Manager for these partnerships and coalitions in order to ensure effective delivery of outreach, education and free tax preparation programs.

Communicates key program messages, supports partners with program delivery, and monitors compliance with program quality standards Develops, recommends and implements marketing plans, including targeted key messages, information dissemination methods, and optimum communication vehicles. Develops and recommends effective, research driven marketing strategies for agency programs, products and messages.

Working with leveraged partners, reviews and analyzes taxpayers' financial information to recommend alternatives for filing and payment of federal taxes. Independently reviews tax liability issues, reviews data, identifies and addresses potential tax issues; explores issues to determine nature, scope and direction of inquiries; evaluates alternative courses of action to resolve issues/problems; develops marketing plans and products.

With some guidance, plans, prepares and conducts, or arranges for leveraged partners to conduct, a variety of innovative and customized seminars, speeches, workshops and feedback sessions that highlight IRS benefits emerging issues and new legislation to targeted audiences. Delivers objectives through a portfolio of partners, requiring customized marketing strategies to promote voluntary compliance.

Conducts studies and surveys to evaluate marketing efforts for demographic or customer segment assigned in order to measure and maintain quality of tax products and information disseminated. Adjusts marketing practices or techniques according to data collected and/or customer feedback related to agency compliance activities STANDARD POSITION DESCRIPTIONS (SPD): PD96569 Visit the IRS SPD Library to access the position descriptions.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $87061 – $121371/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-03.

What is the work schedule?

This is a Tour of Duty: Day Shift, Monday-Friday 6:00am-6:00pm, 40 hours per week position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.