Senior Staff Engineer - Care Systems Architect (Remote)

Ladders; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Unlimited PTO

Comprehensive health benefits (medical

Dental and vision coverage

Employee ESPP

401(k) with employer matching

Offsite team retreats

Job summary

Ladders is seeking a Sr. Staff Engineer, Care (Fullstack/Backend) to lead the architecture of customer-facing care systems in a remote, senior leadership capacity.

This role partners with engineering and business leaders to translate customer needs into durable technical solutions, elevate engineering standards, and strengthen practices across multiple teams. The position focuses on shaping scalable architectures, mentoring leaders, and driving clarity in ambiguous situations while delivering

Qualifications

• 12+ years of software engineering experience with group-level technical leadership.
• Proficiency in Kotlin, Java, or Go, with system design for scale.
• Full-stack experience with React, Next, GraphQL.
• Experience scaling shared infrastructure across teams.
• Proficiency in CI/CD workflows, including CircleCI and GitHub, and cloud infrastructure such as AWS, Docker, and Kubernetes.
• Ability to drive architectural clarity and strategic alignment across functions.
• Experience translating customer needs into high-impact technical solutions.

Responsibilities

• Define and evolve the architectural vision for customer-facing systems
• Establish quality and operational excellence frameworks across the organization
• Collaborate with leadership to align architecture with strategic goals
• Mentor senior technical leaders to enhance engineering capabilities
• Lead through ambiguity by clarifying direction and removing blockers
• Translate customer needs into scalable technical solutions
• Design systems for sustainable growth and prioritize non-functional requirements

Skills

Kotlin

Java

Go

React

Next.js

GraphQL

CI/CD

AWS

Docker

Kubernetes

System design

Leadership

Tools

CircleCI

GitHub

Job description

Ladders is seeking a Sr. Staff Engineer, Care (Fullstack/Backend) to lead the architecture of customer-facing care systems in a remote, senior leadership capacity.

This role partners with engineering and business leaders to translate customer needs into durable technical solutions, elevate engineering standards, and strengthen practices across multiple teams. The position focuses on shaping scalable architectures, mentoring leaders, and driving clarity in ambiguous situations while delivering