Senior SRE: Production Reliability Lead (Remote)

Stratus; Northern (KY); Remote; USD 140,000 - 190,000; Full time

Job summary

Stratus is seeking a Senior/Lead Site Reliability Engineer to own production behavior of our MEP-focused platform used by contractors. You will define SLOs, instrument the system, and lead incident response across a primarily remote, ~100-person software company in a fast-growing Series B environment.

You will collaborate with engineering pods, security, and customer-facing teams to ensure high availability and low latency, measuring success by customer-visible reliability rather than ticket

Qualifications

• 6-8+ years of professional engineering experience, with 3-5+ years in a dedicated SRE or production engineering role at a B2B SaaS company.
• Demonstrated ownership of SLOs and error budgets in production — defined, measured, and used to influence engineering behavior.
• Deep, practical observability skills with Prometheus, Loki, Tempo, and Grafana or comparable: instrumented systems and actionable alerting.
• Hands-on incident command experience at meaningful severity, including on-call and escalation practice.
• Strong database performance skills; MongoDB strongly preferred; comparable depth acceptable.
• Production Kubernetes experience (AKS preferred) sufficient to debug live problems; Istio knowledge.
• Solid coding ability in Go, Python, C#, or TypeScript; willingness to work in a C#/.NET codebase.
• Experience with load and performance testing tooling (k6, JMeter, Gatling).
• Production experience on Azure or AWS with understanding of managed services failure modes.
• Fluency with AI-assisted engineering tooling and leveraging AI workflows.
• Excellent written communication; ability to write post-mortems and runbooks.

Responsibilities

• Define and own SLI/SLOs and error budgets; publish availability and latency against targets.
• Build production observability: instrumentation standards, dashboards, and alerting across AKS on Azure, Prometheus, Loki, Tempo, Grafana, Istio, Flux.
• Establish and run incident response: on-call rotation, paging, escalation, blameless post-mortems in incident.io.
• Define rollback and recovery standards; verify via regular exercises.
• Lead performance and capacity engineering: query/index tuning, pool sizing, capacity modeling, graceful degradation.
• Collaborate on load testing with k6 and other tools; set latency thresholds tied to SLOs.
• Drive production readiness: review services against readiness criteria before shipping.
• Close remediation loop on post-mortems and changes.
• Contribute to business continuity and disaster recovery planning.
• Coach teams to instrument and operate their services; push reliability ownership outward.
• Write code: tooling, automation, instrumentation libraries.

Skills

SRE ownership

Observability

Prometheus

Loki

Tempo

Grafana

Kubernetes

AKS

Azure

Go

Python

TypeScript

Incident management

Load testing

AWS

Flux/GitOps

MongoDB

SQL/NoSQL perf

Education

Bachelor's degree in Computer Science or related field

Tools

AKS

Azure

Prometheus

Grafana

Loki

Tempo

Istio

Kubernetes

Flux

GitOps

k6

JMeter

Gatling

MongoDB

Job description

Stratus is seeking a Senior/Lead Site Reliability Engineer to own production behavior of our MEP-focused platform used by contractors. You will define SLOs, instrument the system, and lead incident response across a primarily remote, ~100-person software company in a fast-growing Series B environment.

You will collaborate with engineering pods, security, and customer-facing teams to ensure high availability and low latency, measuring success by customer-visible reliability rather than ticket