Remote Senior SRE - Production Reliability

Fingerprint; United States; Remote; USD 140,000 - 180,000; Full time

Job summary

Fingerprint is hiring a Senior Site Reliability Engineer to own reliability for a platform handling millions of requests daily. You will write code and infrastructure, own systems end to end, and be measured by fast, available, and predictable performance as we scale.

You will work across observability, incident response, capacity and performance, change safety, and tooling, defining reliability standards and implementing them with product engineering teams to ensure operability by design rather

Responsibilities

• Own the reliability of core production systems end to end — you instrument them, set targets for them, operate them, and are accountable for how they behave under real traffic.
• Define and maintain SLIs and SLOs for the critical paths you own, wire them into dashboards and alerts, and use error budget burn as the evidence base for what gets fixed next.
• Drive alert quality: raise signal, kill noise, and close the gap where customers notice a problem before our monitoring does. Anomaly and correctness detection matter as much as uptime.
• Take a lead role in incident response — investigate systematically across service boundaries, restore service, and write postmortems that produce follow-ups people actually complete.
• Build secure, resilient, and cost-efficient infrastructure, with explicit attention to failure modes: timeouts and retries, backpressure and load shedding, graceful degradation, and blast radius containment.
• Do capacity and performance work with real data — load tes

Job description

Fingerprint is hiring a Senior Site Reliability Engineer to own reliability for a platform handling millions of requests daily. You will write code and infrastructure, own systems end to end, and be measured by fast, available, and predictable performance as we scale.

You will work across observability, incident response, capacity and performance, change safety, and tooling, defining reliability standards and implementing them with product engineering teams to ensure operability by design rather