Senior SRE Manager: Reliability, Automation & Leadership

Palo Alto Networks, Inc.; Santa Clara (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

Palo Alto Networks, Inc. is seeking an experienced Site Reliability Engineer Manager to lead a team responsible for the reliability of Cortex services and infrastructure. You will provide technical direction, mentorship, and ensure operational health across highly available systems.

You will collaborate with engineering teams to improve architecture, implement monitoring and automation, and drive incident response excellence while shaping a culture of ownership and continuous improvement.

Qualifications

• 10+ years of experience in SRE/DevOps or related, with leadership responsibilities.
• Strong knowledge of cloud platforms, particularly GCP.
• Experience with large-scale distributed systems and reliability engineering practices.
• Proven ability to lead engineers and manage multiple initiatives across teams.
• Excellent cross-functional collaboration and communication skills.

Responsibilities

• Lead, mentor, and develop a team of Site Reliability/Production Engineers, providing technical direction and career growth.
• Own the reliability, availability, and operational health of Cortex services and infrastructure.
• Drive improvements in monitoring, alerting, incident management, and observability.
• Lead major production incidents, perform root cause analysis, and drive corrective actions.
• Partner with Engineering teams to improve service architecture, production readiness, scalability, and operability.
• Drive automation and self-healing solutions to reduce operational toil and improve efficiency.
• Establish priorities, processes, and measurable reliability goals for the team.
• Collaborate with Production Engineering teams across regions for follow-the-sun operations.
• Evaluate new technologies and drive adoption to improve reliability.

Skills

SRE leadership

Cloud platforms (GCP)

Kubernetes

Incident management

Automation & IaC

Communication

Tools

Prometheus

Grafana

OpenTelemetry

Terraform

Ansible

GitOps tooling

Python scripting

Job description

Palo Alto Networks, Inc. is seeking an experienced Site Reliability Engineer Manager to lead a team responsible for the reliability of Cortex services and infrastructure. You will provide technical direction, mentorship, and ensure operational health across highly available systems.

You will collaborate with engineering teams to improve architecture, implement monitoring and automation, and drive incident response excellence while shaping a culture of ownership and continuous improvement.