Principal SRE — Cloud Reliability & Self-Healing AI

Palo Alto Networks; California (MO); On-site; USD 152,000 - 246,000; Full time

Job summary

Palo Alto Networks is seeking a Principal Site Reliability Engineer to join the ADEM team, supporting services that provide end-to-end visibility and self-healing capabilities for global customers.

You will contribute to CI/CD, IaC/Monitoring as Code, and RCA leadership, ensuring scalable, secure cloud infrastructure using Kubernetes, Terraform, GCP/AWS, and a strong focus on SLOs and reliability.

Qualifications

• U.S. citizenship required due to federal government requirements.
• 7+ years of infra/DevOps/system engineering experience.
• Proficiency with AI productivity tools (e.g., Claude code, Cursor, Windsurf, GitHub Copilot).
• Expertise in cloud-native apps on GCP (preferred) or AWS.
• Expertise in Terraform, Helm, Ansible.
• Strong programming in Python, Go, or Java; Kafka/Pulsar a plus.
• Deep Kubernetes (GKE/EKS), container networking, Linux internals.
• Experience with GitOps and GitLab CI and ArgoCD.
• Familiarity with FedRAMP, SOC2 and policy-as-code automation.
• BS or MS in Computer Science or equivalent experience.

Responsibilities

• Drive SRE/DevOps success with CI/CD and AIOps initiatives.
• Architect Golden Paths for service delivery with SLOs, error budgets, and canaries.
• Design, build, and operate secure cloud infrastructure for high-scale monitoring.
• Ensure production-ready, scalable, and resilient apps; collaborate with researchers and data scientists.
• Develop IaC and Monitoring as Code tooling.
• Lead root cause analysis of critical issues and drive preventative improvements.

Skills

AI productivity tools usage

Education

BS or MS in Computer Science

Tools

Kubernetes (GKE/EKS)

GitLab CI

ArgoCD

Terraform

Helm

Ansible

Kafka

Job description

Palo Alto Networks is seeking a Principal Site Reliability Engineer to join the ADEM team, supporting services that provide end-to-end visibility and self-healing capabilities for global customers.

You will contribute to CI/CD, IaC/Monitoring as Code, and RCA leadership, ensuring scalable, secure cloud infrastructure using Kubernetes, Terraform, GCP/AWS, and a strong focus on SLOs and reliability.