Senior SRE & Incident Response Engineer (Java, RCA)

5 Star Recruitment; Fort Lauderdale (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

A recruitment agency in Fort Lauderdale is seeking a candidate for an incident management role. The ideal candidate will have 4-7 years of experience in SAP S/4HANA Enterprise Management and 4+ years of hands-on experience with Java and open-source technologies. Strong skills in site reliability engineering and root cause analysis are essential. The role demands exceptional communication and stakeholder management to facilitate swift resolution of high-severity incidents while collaborating across multiple teams.

Qualifications

• 4-7 years of experience in SAP S/4HANA Enterprise Management R&D Engineering.
• 4+ years of hands-on experience with Java and open-source technologies.
• Strong background in Site Reliability Engineering (SRE) and incident management.
• Proven ability in root cause analysis (RCA) and resolving high-severity issues.

Responsibilities

• Act as the primary contact for issue management and emergency situations.
• Collaborate with technology teams and stakeholders for effective issue resolution.
• Drive the resolution process by coordinating with technology partners.
• Provide structured updates on issue statuses to leadership.
• Facilitate solutions and remove roadblocks for timely incident resolution.
• Contribute to continuous improvement by identifying root causes.

Skills

Java

Open-source technologies

Problem-solving

Communication

Stakeholder management

Root cause analysis

Agile methodology

Job description

A recruitment agency in Fort Lauderdale is seeking a candidate for an incident management role. The ideal candidate will have 4-7 years of experience in SAP S/4HANA Enterprise Management and 4+ years of hands-on experience with Java and open-source technologies. Strong skills in site reliability engineering and root cause analysis are essential. The role demands exceptional communication and stakeholder management to facilitate swift resolution of high-severity incidents while collaborating across multiple teams.