Senior Incident Response Strategist

Gruve; Redwood City (CA); On-site; USD 160,000 - 200,000; Full time

Job summary

An innovative software services startup in Redwood City is seeking an Incident Response Lead to tackle complex problems and engage directly with customers. You will lead investigations, develop playbooks, and ensure compliance with SLAs. The ideal candidate has 6+ years of experience in incident response, excellent communication, and the ability to prioritize multiple projects. This role offers a salary range of $160,000 - $200,000 USD along with a commitment to innovation and diversity.

Qualifications

• 6+ years of experience in incident response or a related technical field.
• Proven ability to prioritize multiple projects and meet deadlines.
• Experience in leading customer engagements and managing industry best practices.

Responsibilities

• Lead complex Incident Response investigations to remediate issues.
• Develop and refine Incident Response playbooks.
• Ensure compliance with service-level agreements (SLAs).

Skills

Incident response experience

Excellent communication skills

Ability to prioritize projects

Hands-on technical role experience

Leading customer engagements

Digital forensic analysis

Job description

An innovative software services startup in Redwood City is seeking an Incident Response Lead to tackle complex problems and engage directly with customers. You will lead investigations, develop playbooks, and ensure compliance with SLAs. The ideal candidate has 6+ years of experience in incident response, excellent communication, and the ability to prioritize multiple projects. This role offers a salary range of $160,000 - $200,000 USD along with a commitment to innovation and diversity.