Senior SRE: Cloud Platform Reliability & Automation

Carrier; United States; Vor Ort; USD 140.000 - 190.000; Vollzeit

Zusammenfassung

Carrier Global Corporation is seeking a Senior Site Reliability Engineer to design, build, and scale a cloud-native SaaS platform. You will define reliability standards, build self-service capabilities, and collaborate across software, cybersecurity, DevOps, and product teams to improve resilience, security, and performance.

The role emphasizes automation, IaC, CI/CD, observability, incident response, and continuous improvement to reduce toil and accelerate delivery at scale.

Qualifikationen

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a technical field with 7+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or Cloud Engineering -

Aufgaben

• Design, implement, and maintain highly available, scalable, and secure cloud infrastructure supporting Carrier's SaaS platforms.
• Define and drive Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs) across critical services.
• Build self-service platform capabilities that enable development teams to deploy and operate services efficiently and consistently.
• Develop reliability frameworks, standards, and operational best practices that improve platform resiliency and customer experience.
• Identify reliability bottlenecks and architect solutions to eliminate single points of failure.
• Develop automation solutions that eliminate repetitive operational tasks and reduce manual intervention.
• Design and maintain Infrastructure as Code (IaC) using Terraform, AWS CloudFormation, AWS CDK, or similar technologies.
• Build and enhance CI/CD pipelines to improve deployment velocity, consistency, and security.
• Implement automated remediation, self-healing capabilities, and operational workflows.
• Design and enhance modern observability solutions using metrics, logs, traces, and distributed monitoring technologies.
• Lead incident response efforts for critical production events, including root cause analysis and long-term corrective actions.
• Drive post-incident reviews focused on systemic improvements rather than individual fault.
• Improve platform performance, availability, scalability, disaster recovery, and business continuity capabilities.
• Validate backup, restoration, and recovery processes through regular testing and continuous improvement efforts.
• Mentor engineers and provide technical leadership in reliability engineering practices.
• Stay current on emerging technologies and industry best practices within cloud infrastructure, platform engineering, AI-assisted operations, and Site Reliability Engineering.
• Participate in a shared on-call rotation supporting production environments.
• Drive initiatives focused on reducing operational toil through automation, self-healing systems, and platform improvements.
• Continuously improve incident response processes and platform reliability practices.

Kenntnisse

SRE

Cloud Engineering

Platform Engineering

DevOps

Automation

Observability

Incident response

Ausbildung

Bachelor's degree in Computer Science or related

Tools

Terraform

AWS CloudFormation

AWS CDK

Jobbeschreibung

Carrier Global Corporation is seeking a Senior Site Reliability Engineer to design, build, and scale a cloud-native SaaS platform. You will define reliability standards, build self-service capabilities, and collaborate across software, cybersecurity, DevOps, and product teams to improve resilience, security, and performance.

The role emphasizes automation, IaC, CI/CD, observability, incident response, and continuous improvement to reduce toil and accelerate delivery at scale.