Senior SRE — AWS, Observability & IaC | Flexible/Remote

GlobalLogic Inc.; Minneapolis (MN); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Flexible work schedules

Work from home

Professional development

Competitive benefits

Job summary

GlobalLogic, a Hitachi Group Company, seeks a Senior Site Reliability Engineer in Minneapolis, MN to design, build, and operate highly available cloud infrastructure in AWS. You will implement observability, automation, and scalable systems across web applications, APIs, and data pipelines.

You will collaborate with product teams to define KPIs, develop dashboards, and improve incident response, security, and compliance, including HIPAA/GDPR considerations.

Qualifications

• Hands on experience with AWS services – serverless architectures supporting API development in a microservices architecture
• Proven ability to write and manage Infrastructure as Code (IaC) with Terraform and CloudFormation
• Strong programming skills in Python
• Experience with JSON, XML and other data formats
• Experience setting up and managing CI/CD pipelines using GitLab CI, Jenkins, or similar tools
• Experience in scripting languages such as Python, TypeScript, etc.
• Familiarity with monitoring & logging tools like Splunk, Dynatrace, Elastic, Prometheus, Grafana, Datadog, New Relic
• Expertise with git commands and associated VCS (Gitlab, Github, Gitea or similar)
• Experience with markup syntax and Docs as Code for technical documentation

Responsibilities

• Contribute to the design, build, and maintenance of highly available and scalable infrastructure in AWS-based cloud ecosystem
• Implement and manage observability tools for real-time monitoring, logging, and alerting
• Perform proactive performance tuning and capacity planning across system components
• Implement end-to-end observability for AI/ML model pipelines with traceability for FDA SaMD and EU MDR
• Work with product teams to identify KPIs and develop dashboards and alerts
• Participate in incident response efforts to ensure SLA adherence and continuous improvement of Digital Health platforms
• Develop and automate solutions to improve system recovery time and resiliency
• Manage cybersecurity monitoring capabilities and resolution of vulnerabilities
• Ensure systems meet regulatory requirements (HIPAA, GDPR, ISO standards) and implement logging, access controls, and audit trails
• Develop and maintain infrastructure and operational documentation using documentation as code
• Ensure runbooks and incident procedures are version-controlled and accessible
• Collaborate to document SLAs, SLOs, and system dependencies clearly and consistently
• Integrate documentation with CI/CD pipelines for automated validation and change tracking
• Create automated onboarding and knowledge base resources for team training and continuity

Skills

AWS

AWS API Gateway

AWS Lambda

CI/CD Tools

DevOps

Python

S3

Terraform

Tools

Terraform

Job description

GlobalLogic, a Hitachi Group Company, seeks a Senior Site Reliability Engineer in Minneapolis, MN to design, build, and operate highly available cloud infrastructure in AWS. You will implement observability, automation, and scalable systems across web applications, APIs, and data pipelines.

You will collaborate with product teams to define KPIs, develop dashboards, and improve incident response, security, and compliance, including HIPAA/GDPR considerations.