Senior Specialist, Proposals & Client Services

Worldwide Clinical Trials; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Worldwide Clinical Trials is seeking a Senior Specialist, Proposals and Client Services. You will lead the coordination and delivery of proposals, RFIs, and client service activities, while developing budgets and pricing analyses to ensure competitive submissions.

The role requires a bachelor’s degree and 3–5 years of experience in proposals and budgets within clinical trials, preferably in a CRO environment.

Qualifications

• Bachelor's degree required, preferably in Life Sciences or Business.
• 3–5 years of experience preparing proposals and budgets in the clinical trial industry (CRO).
• Experience developing Strategic, Full Service, and Preferred Provider RFP responses.

Responsibilities

• Lead the coordination, preparation, and delivery of proposals, RFIs, and related client service activities.
• Develop and review budgets and pricing analyses to support competitive and accurate client proposals.
• Manage the completion of RFI questionnaires and contribute to the maintenance of RFI response databases.
• Collaborate with cross-functional stakeholders to gather information and ensure high-quality proposal submissions.
• Provide training, mentoring, quality review, and specialized budget tool support for proposal associates and specialists.
• Track and analyze key performance indicators (KPIs) to support operational effectiveness and continuous improvement.
• Recommend and implement process enhancements that improve efficiency, quality, and consistency.
• Support proposal management activities and other business-critical initiatives as assigned.

Skills

Proposal development

Budgeting

Client services

Cross-functional collaboration

KPI analysis

Stakeholder management

Education

Bachelor's degree in Life Sciences or Business

Tools

Microsoft Word

Microsoft Excel

Job description

Make an Impact as a Senior Specialist, Proposals and Client Services at Worldwide

As a Senior Specialist, Proposals and Client Services, you'll play a key role in supporting the successful pursuit of new business opportunities across clinical research programs. Your expertise in proposal development, budgeting, and client service will help deliver high-quality, competitive responses that meet client needs and support study success.

In this highly collaborative role, you'll work across multiple functions to coordinate complex proposals, RFIs, and pricing activities while ensuring accuracy, efficiency, and strong attention to detail. You'll also contribute to process improvement initiatives, training efforts, and operational excellence within the proposals team.

Where You'll Work

This is a REMOTE role open to candidates based in US. You will collaborate with global teams across multiple time zones.

What You'll Do

• Lead the coordination, preparation, and delivery of proposals, RFIs, and related client service activities.
• Develop and review budgets and pricing analyses to support competitive and accurate client proposals.
• Manage the completion of RFI questionnaires and contribute to the maintenance of RFI response databases.
• Collaborate with cross-functional stakeholders to gather information and ensure comprehensive, high-quality proposal submissions.
• Provide training, mentoring, quality review, and specialized budget tool support for proposal associates and specialists.
• Track and analyze key performance indicators (KPIs) to support operational effectiveness and continuous improvement.
• Recommend and implement process enhancements that improve efficiency, quality, and consistency.
• Support proposal management activities and other business-critical initiatives as assigned.

What You'll Bring

• Bachelor's degree required, preferably in Life Sciences or Business, with 3-5 years of experience preparing proposals and budgets within the clinical trial industry, ideally in a CRO environment.
• Demonstrated expertise in developing Strategic, Full Service, and Preferred Provider RFP responses.
• Strong knowledge of early-phase clinical study designs, including healthy volunteer, patient, and multi-site studies.
• Advanced ability to create customized budgets and compile complex proposal documentation and responses.
• Strong analytical, mathematical, organizational, negotiation, and problem-solving skills.
• Ability to influence and collaborate effectively with stakeholders at all levels, including management, while handling competing priorities and deadlines.
• Advanced proficiency in Microsoft Office applications, particularly Word and Excel.