Senior Specialist, Client Processing

BNY; Pittsburgh (ND, Allegheny County); On-site; USD 70,000 - 100,000; Full time

Job summary

BNY Mellon is seeking a seasoned Client Processing professional to provide analytics, reporting, and systemic improvements for high-value transactions.

The role analyzes complex processing issues, collaborates with product development and testing, and supports lower-level processing teams to ensure timely delivery and accurate processing across the firm. A Bachelor's degree and 5–7 years of experience are preferred.

Qualifications

• Bachelor's degree or the equivalent combination of education and experience is required.
• 5–7 years of total work experience preferred.
• Experience in brokerage processing is preferred.

Responsibilities

• Provides analytics and reporting to improve client processing systems.
• Solves complex problems by applying system knowledge and industry standards.
• Collaborates with other units to ensure timely delivery and issue resolution.
• Supports lower level client processing roles and may supervise teammates.

Education

Bachelor's degree or equivalent

Job description

"Client Processing - IC3Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Manages moderate to complex external client issues. Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue.Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions. Solves complex problems based on an understanding and knowledge of the intricacies of the system. Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients. Provides support to lower level client processing roles.May be responsible for allocating and checking work of other team members. May be responsible for specific supervisory review, training and approval actions.Contributes to the achievement of related teams objectivesBachelors degree or the equivalent combination of education and experience is required.5-7 years of total work experience is preferred. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business.."

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.Minorities/Females/Individuals with Disabilities/Protected Veterans.

Our ambition is to build the best global team ? one that is representative and inclusive of the diverse talent, clients and communities we work with and serve ? and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.