Senior Specialist, Client Processing

BNY Mellon; Westborough (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Flexible resources and tools

Generous paid leave

Job summary

BNY Mellon is seeking a Senior Specialist in Fund/Client Accounting located in Boston, MA. This role involves providing complex analytics and managing external client issues, ensuring service delivery and issue resolution.

The ideal candidate will have a Bachelor's degree and 5–7 years of relevant experience, particularly in brokerage processing. BNY Mellon offers a competitive compensation package and inclusive employment policies.

Qualifications

• 5–7 years of total work experience preferred.
• Experience in brokerage processing preferred.
• Applicable local/regional licenses or certifications as required.

Responsibilities

• Provide complex analytics and reporting services.
• Manage moderate to complex external client issues.
• Participate in product development and system testing.
• Support lower-level client processing roles.

Skills

Complex analytics and reporting

Client issue management

Product development participation

People leadership

Education

Bachelor’s degree or equivalent

Job description

Senior Specialist, Fund/Client Accounting

We’re seeking a future team member for the role of Senior Specialist, Client Processing, to join our Fund and IS Client Ops team. This role is located in Boston, MA.

In this role, you’ll make an impact in the following ways:

• Provide complex analytics and reporting services to improve and automate Client Processing systems, solving complex problems based on deep system knowledge.
• Manage moderate to complex external client issues and directly advise organizational units/teams to ensure timely delivery of service and issue resolution, including regular meetings to address and resolve problems.
• Participate in product development, enhancement, and system testing to ensure products accurately and efficiently process high-value transactions, integrating in-depth area knowledge with industry standards and practices.
• Support lower-level client processing roles and contribute to the achievement of related teams’ objectives; may allocate and check work and perform specific supervisory review, training, and approval actions.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or an equivalent combination of education and experience.
• 5–7 years of total work experience preferred.
• Experience in brokerage processing preferred.
• Applicable local/regional licenses or certifications as required by the business.
• People leadership (if applicable): May allocate and check work of other team members and be responsible for supervisory review, training, and approval actions.

Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.