Associate, Client Processing II

BNY; Pittsburgh (Allegheny County); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Flexible resources and tools

Paid volunteer time

Job summary

A leading global financial services company in Pittsburgh is seeking a Client Processing Analyst to enhance client processing systems through analytics and reporting. The ideal candidate will have a Bachelor’s degree and 5-7 years of experience, preferably in brokerage processing. Join a team focused on innovation and technology, working collaboratively to resolve client issues and improve services. Embrace a culture built on excellence and flexibility with attractive compensation and benefits.

Qualifications

• 5-7 years of total work experience preferred.
• Experience in brokerage processing preferred.
• Brokerage processing experience preferred.
• Applicable local/regional licenses or certifications as required by the business.

Responsibilities

• Provide complex analytics and reporting services to improve Client Processing systems.
• Manage moderate to complex external client issues and advise organizational units.
• Ensure problems and issues are addressed and resolved in a timely manner.
• Participate in product development, enhancement, and testing to ensure processing of high value transactions.

Skills

Analytical skills

Problem-solving

Client relationship management

Education

Bachelor’s degree

Job description

Job Description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Client Processing Analyst to join our team. This role is located in Pittsburgh, PA (4 days in office expectation).

Responsibilities

• Provide complex analytics and reporting services, working to improve and automate Client Processing systems.
• Manage moderate to complex external client issues and directly advise other organizational units/teams to ensure timely delivery of service or resolution of issues.
• Meet with organizational units/teams to ensure problems and issues are addressed appropriately and resolved in a timely manner.
• Participate in product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions.

Qualifications

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 5-7 years of total work experience is preferred.
• Experience in brokerage processing is preferred.
• Applicable local/regional licenses or certifications as required by the business.

Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Benefits and Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.