Senior Spares Account Manager: Leadership & Strategy

ASM; Phoenix (AZ); On-site; USD 130,000 - 195,000; Full time

Job summary

ASM in Phoenix, AZ is seeking a Senior Manager, Spares Account Management to lead and grow relationships with our most important customers. You will serve as a trusted business advisor, drive revenue growth, and align customer objectives with ASM’s products and long-term strategy.

This role partners with sales, customer service, operations, supply chain, finance and leadership to deliver outstanding customer experiences, maximize account value, and support retention and expansion.

Qualifications

• Bachelor's degree in business, Sales, Marketing, Supply Chain, Operations, or related field.
• 10+ years of account management or related leadership experience.
• Experience managing enterprise-level accounts and cross-functional teams.
• Proficiency in CRM, Power BI and MS Office; willing to travel up to 50%.

Responsibilities

• Lead and grow relationships with top accounts and drive revenue growth.
• Serve as primary contact for spare parts key accounts.
• Conduct regular business reviews and manage expectations.
• Collaborate with Sales, Service, Operations, Supply Chain and Finance.
• Lead the account management team and develop talent.
• Report performance metrics and drive KPI improvements.
• Coordinate with stakeholders to resolve supply constraints and ensure on-time delivery.

Skills

Account management

Leadership

Communication

Cross-functional collaboration

Demand planning

Education

Bachelor's degree in Business, Sales, Marketing, or related field

Tools

CRM systems

Power BI

Microsoft Office

Job description

ASM in Phoenix, AZ is seeking a Senior Manager, Spares Account Management to lead and grow relationships with our most important customers. You will serve as a trusted business advisor, drive revenue growth, and align customer objectives with ASM’s products and long-term strategy.

This role partners with sales, customer service, operations, supply chain, finance and leadership to deliver outstanding customer experiences, maximize account value, and support retention and expansion.