Senior Solutions Engineer - West (Remote)

Keyfactor; San Mateo (CA); Remote; USD 130,000 - 210,000; Full time

Benefits offered by this job

Parental leave

Global benefits

Wellbeing resources

Job summary

Keyfactor is seeking a Senior Solutions Engineer, West, to lead technical discussions for key accounts and guide solution development with deep product knowledge. You will mentor junior team members and contribute to strategic sales initiatives, collaborating across product, engineering, and sales teams.

This remote role supports clients across the US West region, requiring strong communication, architecture documentation, and a proven track record in trust infrastructure and security solutions.

Qualifications

• Extensive experience leading technical discussions and solution development for key accounts.
• Ability to contribute to strategic sales initiatives and mentor junior team members.
• Strong mentorship and leadership to help others grow.
• Ability to independently drive large customer meetings (onsite and virtual) and document a deployment roadmap.
• Adaptability to evolving market dynamics and customer needs.

Responsibilities

• Lead technical discussions with key clients and align solutions with business objectives.
• Drive solution development tailored to customer needs and robust technical delivery.
• Provide expert guidance to internal teams and clients as a subject matter expert.
• Support strategic sales initiatives with product knowledge and customer insights.
• Collaborate with product management and engineering to ensure alignment of requirements and capabilities.
• Stay updated on industry trends and competitors to guide product feedback and innovation.
• Act as a trusted advisor, building client relationships through reliability and value.
• Mentor junior teammates and share best practices to advance technical skills.
• Participate in product testing and provide actionable feedback to improve UX.

Skills

Technical leadership

Sales collaboration

Mentorship

Public speaking

Strategic thinking

Customer meetings

Education

Bachelor's degree or equivalent

Job description

Keyfactor is seeking a Senior Solutions Engineer, West, to lead technical discussions for key accounts and guide solution development with deep product knowledge. You will mentor junior team members and contribute to strategic sales initiatives, collaborating across product, engineering, and sales teams.

This remote role supports clients across the US West region, requiring strong communication, architecture documentation, and a proven track record in trust infrastructure and security solutions.