Senior Solutions Engineer (f/m/d) - Texas, USA

Hygraph; United States; Remote; USD 170,000 - 230,000; Full time

Job summary

Hygraph in the United States is seeking a senior, customer-facing pre-sales architect to partner with engineering and content leaders evaluating a federated content platform. The role splits roughly 70% toward technical consulting and 30% toward post-sales architecture guidance for newly closed customers.

As an individual contributor reporting to the solutions and support leader, you will design solution architectures, lead technical discovery, deliver demos, and drive the technical win in

Qualifications

• 5+ years in a customer-facing technical role such as solutions engineering, sales engineering, solutions architecture, or technical consulting, including at least 3 years in B2B pre-sales for an API-first or developer-focused SaaS product.
• Working knowledge of GraphQL and modern web architectures such as React, Next.js, Svelte, or similar, plus familiarity with composable and headless approaches.
• Demonstrated consultative style: leading with questions, framing conversations around business outcomes, and articulating value rather than just features.
• Hands-on experience scoping and running proofs of concept or pilots with defined, measurable success criteria.
• Ability to tailor complex technical concepts to executive, technical, and editorial audiences, plus grounding in content strategy and content operations to guide schema decisions.

Responsibilities

• Lead structured technical discovery sessions to map prospects' business goals, existing architecture, and definition of success, then connect those to measurable outcomes.
• Design and present solution architectures tailored to each prospect's stack, content operations, and constraints, including data modeling and integration choices.
• Build, customize, and deliver demos and web front-end prototypes using modern JavaScript frameworks so prospects see their own story told back to them.
• Scope and run structured pilot engagements with agreed success criteria, partnering with field engineers who build hands-on alongside the prospect.
• Run technical workshops and deep dives for mixed audiences, from executives to architects to developers to content editors, and own the technical win in late-stage deals including security, scalability, integration, and migration topics.
• Carry outcomes and architecture decisions cleanly from sales into onboarding, advise new customers on content schema, localization, frontend, and integration choices, and contribute reusable reference architectures and playbooks.

Skills

Solutions engineering

Consultative selling

Pre-sales for SaaS API-first

Business outcomes focus

Cross-functional collaboration

Education

Bachelor's degree in a related field

Tools

GraphQL

React

Next.js

Svelte

Web architectures

Job description

Role overview

This is a senior, US-based customer-facing position focused on partnering with engineering and content leaders evaluating a federated content platform. The role splits roughly 70% toward pre-sales technical consulting and 30% toward post-sales architecture guidance for newly closed customers. It is a senior individual-contributor seat that reports into the leader of a combined solutions and support function and helps shape how pre-sales and architecture collaborate as the organization grows.

Responsibilities

• Lead structured technical discovery sessions to map prospects' business goals, existing architecture, and definition of success, then connect those to measurable outcomes.
• Design and present solution architectures tailored to each prospect's stack, content operations, and constraints, including data modeling and integration choices.
• Build, customize, and deliver demos and web front-end prototypes using modern JavaScript frameworks so prospects see their own story told back to them.
• Scope and run structured pilot engagements with agreed success criteria, partnering with field engineers who build hands‑on alongside the prospect.
• Run technical workshops and deep dives for mixed audiences, from executives to architects to developers to content editors, and own the technical win in late‑stage deals including security, scalability, integration, and migration topics.
• Carry outcomes and architecture decisions cleanly from sales into onboarding, advise new customers on content schema, localization, frontend, and integration choices, and contribute reusable reference architectures and playbooks.

Requirements

• Five or more years in a customer-facing technical role such as solutions engineering, sales engineering, solutions architecture, or technical consulting, including at least three years in B2B pre-sales for an API-first or developer-focused SaaS product.
• Working knowledge of GraphQL and modern web architectures such as React, Next.js, Svelte, or similar, plus familiarity with composable and headless approaches.
• Demonstrated consultative style: leading with questions, framing conversations around business outcomes, and articulating value rather than just features.
• Hands‑on experience scoping and running proofs of concept or pilots with defined, measurable success criteria.
• Ability to tailor complex technical concepts to executive, technical, and editorial audiences, plus solid grounding in content strategy and content operations to guide schema decisions.
• Comfort working cross-functionally across Sales, Customer Success, Product, and Engineering, with a proactive, detail-oriented, and creative problem‑solving mindset.

Nice to have

• Exposure to working with forward‑deployed or professional‑services engineers who build alongside strategic accounts.
• Experience feeding structured field insight back into product and engineering roadmaps.