Senior Solutions Engineer: AI, SIP & CPaaS

Sinch

Oregon

Hybrid

USD 100,000 - 138,000

Full time

12 days ago

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Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k) with employer match

Paid time off

Parental leave

Remote work flexibility

Volunteer time off

Job summary

Sinch is seeking a senior Solutions Engineer who thrives in complex, dynamic sales environments. You will act as the go-to technical expert for enterprise opportunities, owning discovery, design, and demos, and later handing off to Customer Success.

The role emphasizes SIP/trunking, APIs, and agentic AI capabilities, with cross-functional collaboration across Product and Engineering. You will build strong relationships with prospects, lead technical engagements, and guide projects to successful

Qualifications

5+ years in sales/solutions engineering.
BA/BS in CS, IT, Eng or related field.
Extensive SIP/Telephony, APIs, AI voice, CPaaS experience.
Strong customer relationship building and project leadership.

Responsibilities

Serve as the go-to expert in SIP trunking for enterprise customers, APIs, and AI components.
Lead technical discovery and deal strategy for complex opportunities.
Design scalable, integrated solutions with Product and Engineering collaboration.
Deliver high-impact demos and proofs-of-concept showing product value.
Present complex information clearly to both technical and non-technical stakeholders.
Develop deep, personalized customer relationships to advance business objectives.
Navigate and resolve complex client issues with cross-functional teams.
Create reusable solution patterns and technical artifacts for the team.
Provide actionable product feedback to Product teams based on customer challenges.
Deliver clear technical handoffs to Customer Success for seamless implementation.