Senior Solutions Engineer — AI-Driven Observability

Snowflake; Dallas, Denver (TX, CO); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Snowflake is seeking a Senior Solutions Engineer for Observe to act as the primary technical resource for the Sales team. You will drive technical closure of opportunities by demonstrating the value of Observe, require deep technical knowledge, and deliver compelling demonstrations.

You will collaborate with Account Executives, provide customer feedback to Product/Engineering, and develop technical sales collateral. Travel to client sites may be required.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 5+ years of experience as a Sales Engineer or Solutions Architect in the software industry.
• Deep technical understanding and practical experience with modern Observability concepts (metrics, logging, tracing) and tools (e.g., Prometheus, OpenTelemetry, Grafana, ELK Stack).
• Familiarity with cloud-native technologies (Kubernetes, Docker, Microservices) and major cloud platforms (AWS, Azure, GCP).
• Strong verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.

Responsibilities

• Technical Discovery and Presentation: Conduct in-depth technical discovery sessions and deliver product demonstrations.
• POCs: Design, scope, and manage technical evaluations and Proofs of Concepts.
• Sales Team Support: Partner with Account Executives to develop technical sales strategies.
• Feedback and Product Collaboration: Provide feedback to Product Management and Engineering.
• Content and Training: Develop technical sales collateral and deliver training to Sales.
• Travel: Ability to travel to client sites and events.

Skills

Observability concepts

Technical storytelling

Communicate to technical and non-tech

Education

Bachelor’s degree in CS/Engineering or related field

Tools

Kubernetes

Docker

Prometheus

OpenTelemetry

Grafana

ELK Stack

Job description

Snowflake is seeking a Senior Solutions Engineer for Observe to act as the primary technical resource for the Sales team. You will drive technical closure of opportunities by demonstrating the value of Observe, require deep technical knowledge, and deliver compelling demonstrations.

You will collaborate with Account Executives, provide customer feedback to Product/Engineering, and develop technical sales collateral. Travel to client sites may be required.