Senior Solutions Consultant, Post-Go-Live Enablement

Vodori; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Company bonus/commission

Stock options

401(k) match

Parental leave (10 weeks)

Unlimited vacation

Employee recognition programs

Job summary

Vodori is a dynamic, Series A SaaS company transforming how life science teams bring products to market. We seek a Senior Solutions Consultant to own post go-live configurations, drive end-to-end delivery, and optimize platform utilization for our customers.

You will collaborate with Configuration Specialists, Customer Success Managers, and Support to translate needs into executable plans, manage complex engagements, and deliver measurable value.

Qualifications

• 5-7 years in professional services, managed services, or SaaS implementations.
• Familiarity with business processes and enterprise content management concepts.
• Strong project management, organization, and prioritization skills.
• Experience delivering high customer satisfaction with direct client engagement.
• Hands-on Jira experience for managing work.

Responsibilities

• Lead intake and discovery for inbound configuration changes and scope.
• Serve as primary coordinator for post go-live configuration projects.
• Run working sessions to solution complex workflows and guide best practices.
• Coordinate system upgrades, maintenance, and add-on modules like AI or dashboards.
• Lead QA and UAT with customers before deployment.
• Manage data migrations and system integrations.
• Oversee customer training programs and maintain the training hub.
• Define project schedules and manage risks to ensure timely delivery.

Skills

Project management

Client engagement

Cross-functional collaboration

Communication skills

Process optimization

Tools

Jira

GuideCX

Zendesk

HubSpot

Job description

Vodori is a dynamic, Series A SaaS company transforming how life science teams bring products to market. We seek a Senior Solutions Consultant to own post go-live configurations, drive end-to-end delivery, and optimize platform utilization for our customers.

You will collaborate with Configuration Specialists, Customer Success Managers, and Support to translate needs into executable plans, manage complex engagements, and deliver measurable value.