Senior Solutions Consultant – Implementations

CaptivateIQ; United States; On-site; USD 105,000 - 140,000; Full time

Job summary

CaptivateIQ is seeking a Senior Professional Services Consultant to join our Professional Services team. You’ll lead end-to-end implementations for customers, from requirements gathering and design through data modeling, build, UAT, and go-live, then hand off to Customer Success.

You will own project timelines, manage client expectations, collaborate with Product, Success, and Sales, and help advance our fast-paced, startup-style environment while solving complex compensation problems.

Qualifications

• 6+ years of experience as a consultant or implementation professional.
• Strong data modeling, formulas, and spreadsheet/database skills.
• Excellent time management with multiple engagements.
• Customer-focused and highly collaborative with strong problem-solving skills.
• Startup mindset and experience at a SaaS/technology company.

Responsibilities

• Lead full-cycle CaptivateIQ implementations from requirements to go-live.
• Design system configurations to maximize modeling efficiency.
• Own project timelines and set expectations with customers and internal teams.
• Serve as primary client-facing contact throughout the engagement.
• Scope new implementation or post-implementation services as needed.
• Handoff to Customer Success at go-live and ensure a smooth transition.
• Know CaptivateIQ and sales compensation structures across plan types.
• Collaborate with Product, Customer Success, and Sales throughout engagements.
• Identify and mitigate project or account risks early.
• Maintain billable utilization and contribute to team initiatives.

Skills

Project leadership

Stakeholder management

Data modeling

Excel/Spreadsheets

Client communication

Time management

SaaS/tech experience

Education

Consulting/implementation experience

Tools

Salesforce

SQL

Job description

CaptivateIQ is seeking a Senior Professional Services Consultant to join our Professional Services team. You’ll lead end-to-end implementations for customers, from requirements gathering and design through data modeling, build, UAT, and go-live, then hand off to Customer Success.

You will own project timelines, manage client expectations, collaborate with Product, Success, and Sales, and help advance our fast-paced, startup-style environment while solving complex compensation problems.