Lead Principal Consultant, Sales Compensation Implementations

Logoslabs; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

CaptivateIQ is seeking a Principal Professional Services Consultant to lead end-to-end sales compensation implementations, from requirements and plan design to data structure, build-out, UAT, and go-live, in a fast-moving SaaS environment.

You will manage multiple concurrent projects, be the primary client-facing contact, and collaborate with Product, Customer Success, and Sales to deliver repeatable, scalable solutions.

Qualifications

• Background in sales compensation, as a consultant or administrator using a comp tool in-house.
• 10+ years of experience as a consultant or implementation professional, with demonstrated project leadership.
• Strong grasp of data modeling, formulas, and spreadsheet/database tools (Excel or similar).
• Excellent time management, able to move seamlessly between client meetings and hands-on build work.
• Friendly, obsessively customer-focused, and service-oriented, with strong problem-solving instincts.
• Strong communication, analytical, and collaboration skills; independent work with guidance when needed.
• Startup mindset, comfortable with ambiguity in a fast-changing environment.
• Background at a SaaS/technology company.

Responsibilities

• Lead full-cycle CaptivateIQ implementations, from requirements and comp plan design through data structure, build-out, UAT, and go-live, designing configurations that make each customer’s plan efficient and repeatable.
• Own project timelines across multiple concurrent implementations, setting expectations with customers and internal stakeholders.
• Serve as the primary client-facing contact, building trust with customer admin teams and handing off cleanly to Customer Success at go-live.
• Scope new implementation or post-implementation services and support related negotiations as needed.
• Become an expert in CaptivateIQ and sales commission structures, partnering with Product Managers, Customer Success Managers, and Sales throughout the engagement.
• Proactively escalate project and account risks, maintain your billable utilization target, and define team best practices that raise the bar for delivery quality.

Skills

Sales compensation

Project leadership

Data modeling

Excel/Spreadsheet

CRM/ERP

Communication

Time management

SaaS/tech

Customer-facing

Ambiguity tolerance

Tools

SQL

CaptivateIQ experience

Job description

CaptivateIQ is seeking a Principal Professional Services Consultant to lead end-to-end sales compensation implementations, from requirements and plan design to data structure, build-out, UAT, and go-live, in a fast-moving SaaS environment.

You will manage multiple concurrent projects, be the primary client-facing contact, and collaborate with Product, Customer Success, and Sales to deliver repeatable, scalable solutions.