Senior Solutions Consultant – Cloud CCaaS & AI

Content Guru; Reston (VA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Content Guru in Reston, Virginia, is seeking a Technical Solutions Consultant to enhance customer engagement through tailored solutions. The role involves liaising with sales and customers, developing technical solutions in line with their requirements, and collaborating with various teams.

The ideal candidate will have a bachelor's degree and extensive experience in the CCaaS or SaaS space. Attention to relationship building and multiple work streams is crucial. This is an office-based position requiring reliability to commute to the Reston office frequently.

Qualifications

• Bachelor’s degree or equivalent.
• At least four years of experience as a Solutions Consultant or Architect.
• Expertise in building bespoke technical solutions.

Responsibilities

• Liaise with sales and customers to understand business objectives.
• Develop technical solutions aligned with customer requirements.
• Maintain relationships with support and engineering teams.

Skills

Solutions Consultant experience

Technical problem-solving

Relationship building

Organizational skills

Analytical thinking

Education

Bachelor’s degree or equivalent

Tools

CCaaS systems

SaaS environments

Job description

Content Guru in Reston, Virginia, is seeking a Technical Solutions Consultant to enhance customer engagement through tailored solutions. The role involves liaising with sales and customers, developing technical solutions in line with their requirements, and collaborating with various teams.

The ideal candidate will have a bachelor's degree and extensive experience in the CCaaS or SaaS space. Attention to relationship building and multiple work streams is crucial. This is an office-based position requiring reliability to commute to the Reston office frequently.