Senior Content Architect - Cloud & AI Solutions

CallTower; City of Rochester (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Annual Market comp evaluation

85% employer paid Medical plans

Dental/Vision

PTO accrual starts day one

100% 401k match on first 4%

Paid Parental Leave

Life insurance, LTD, EAP, telehealth,

Gym Pass

Job summary

CallTower is seeking a Senior Content Writer to lead content strategy for cloud communications, UCaaS, CCaaS, and AI-enabled enterprise tech. You will translate complex tech into business value and guide strategy across global campaigns.

You will partner with executives, product, and sales to develop thought leadership, craft blogs, whitepapers, and case studies, and optimize content for SEO and AI-powered experiences.

Qualifications

• Bachelor's degree or 6+ years of related experience.
• 5+ years of professional content writing or content marketing in cloud/telecom/SaaS.
• Portfolio across technical, strategic and marketing content.
• Advanced knowledge of SEO, AEO, GEO and AI-search optimization.
• Experience with WordPress, HubSpot and Google Analytics.

Responsibilities

• Lead Content Strategy and align with goals, personas and business objectives.
• Develop thought leadership content with executives and engineers.
• Create blogs, ebooks, whitepapers, case studies, web pages and campaigns.
• Produce industry-specific content for UCaaS, CCaaS, AI and CX solutions.
• Optimize content for SEO, AEO, GEO and AI platforms.
• Manage content lifecycle, audits, updates and localization.
• Measure engagement, traffic, leads and revenue contribution.
• mentor junior writers and collaborate with marketing, product, sales and design.

Skills

Writing

Editing

SEO/AI optimization

CMS/Analytics tools

Stakeholder management

Mentoring

Content strategy

Education

Bachelor's degree in English, Journalism, Communications, Marketing

Tools

WordPress

HubSpot

Google Analytics

Job description

CallTower is seeking a Senior Content Writer to lead content strategy for cloud communications, UCaaS, CCaaS, and AI-enabled enterprise tech. You will translate complex tech into business value and guide strategy across global campaigns.

You will partner with executives, product, and sales to develop thought leadership, craft blogs, whitepapers, and case studies, and optimize content for SEO and AI-powered experiences.