CCaaS Solutions Consultant - Client-Centric Architect

Content Guru Limited; Reston (VA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Content Guru Limited is seeking an ambitious and creative Solutions Consultant to join our sales team in Reston, Virginia. In this role, you will deliver compelling software solutions tailored to client needs, enhancing customer engagement and experience.

The ideal candidate has extensive experience in the CCaaS or SaaS space, with strong analytical skills and a proven ability to build lasting relationships with clients. As part of a dynamic team, you will thrive in a fast-paced environment, helping businesses succeed with innovative communication solutions.

Qualifications

• At least 4 years of experience as a Solutions Consultant or Architect.
• Ability to design and develop technical solutions as per customer requirements.
• Strong interpersonal and stakeholder management abilities.

Responsibilities

• Work with Sales to understand customer business objectives.
• Identify and develop technical solutions from the Company portfolio.
• Maintain relationships with customers to provide exceptional service.

Skills

Technical solutions development

Customer relationship management

SaaS/CCaaS knowledge

Analytical problem-solving

Organizational skills

Education

Bachelor's degree or equivalent

Job description

Content Guru Limited is seeking an ambitious and creative Solutions Consultant to join our sales team in Reston, Virginia. In this role, you will deliver compelling software solutions tailored to client needs, enhancing customer engagement and experience.

The ideal candidate has extensive experience in the CCaaS or SaaS space, with strong analytical skills and a proven ability to build lasting relationships with clients. As part of a dynamic team, you will thrive in a fast-paced environment, helping businesses succeed with innovative communication solutions.