Senior Solutions Architect — Remote

SendGrid, Inc.; United States; Remote; USD 116,000 - 145,000; Full time

Benefits offered by this job

Equity plan

Bonus plan

Health care

401(k) retirement

Paid time off

Parental leave

Job summary

Twilio seeks a Senior Solutions Engineer for its Digital Sales Communications team to translate customer needs into technical solutions and guide decisions. This remote-first role involves delivering compelling demonstrations and collaborating with customers across multiple levels.

The ideal candidate has 5+ years of pre-sales or 6+ years in delivery, excellent communication, and a software development background. Equity, bonuses, healthcare, 401(k), and parental leave are available.

Qualifications

• 5+ years pre-sales experience selling complex, technical products or 6+ years of delivery/customer-facing work.
• Excellent communicator and presenter with ability to convey complex topics clearly.
• Storytelling skills to build trust and explain solutions at multiple levels.
• Ability to understand customer communications needs and map to technical solutions.
• Background in software development or familiarity with relevant technical areas.

Responsibilities

• Translate customer needs into compelling technical solutions and architectures.
• Deliver demonstrations and guide customers through evaluations and decisions.
• Collaborate with cross-functional teams to ensure successful delivery and adoption.

Skills

Pre-sales experience

Excellent communicator

Storytelling

Understand customer needs

Software development experience

Education

Bachelor’s or Master’s in a technical discipline

Job description

Twilio seeks a Senior Solutions Engineer for its Digital Sales Communications team to translate customer needs into technical solutions and guide decisions. This remote-first role involves delivering compelling demonstrations and collaborating with customers across multiple levels.

The ideal candidate has 5+ years of pre-sales or 6+ years in delivery, excellent communication, and a software development background. Equity, bonuses, healthcare, 401(k), and parental leave are available.