Senior Solution Engineer (SLED Northeast)

Tanium; United States; Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Volunteer time off

Work from home opportunities

Equity awards

Medical, dental and vision plan

Health savings account

Family planning benefits

Flexible spending account

Transportation savings account

401(k) retirement savings plan

Business travel accident insurance

Employee assistance programs

Disability insurance

Job summary

Tanium is seeking a SLED Solution Engineer to engage state, local, and higher education customers, delivering POV engagements and technical demonstrations that align with mission requirements and funding realities.

You will lead deep-dive technical discussions, translate public sector needs into Tanium solutions, and collaborate with SLED sales and CS teams to accelerate deals and secure successful outcomes.

Qualifications

• BS degree in CS, Math, Engineering or equivalent experience required.
• 4+ years of customer-facing or customer support experience.
• Broad knowledge of IT security, operations, and compliance in public sector environments.

Responsibilities

• Lead pre-sales discovery meetings with public sector customers.
• Perform platform demos and POV engagements aligned to SLED requirements.
• Translate customer mission challenges into Tanium solutions for SLED constraints.
• Partner with SLED sales teams to shorten sales cycles and close deals.

Skills

Public sector pre-sales

Customer-facing

IT security knowledge

RFP/RFI responses

Communication skills

Education

BS degree in CS, Math, Eng or equivalent

Job description

• At Tanium, our SLED Solution Engineering team works closely with our SLED Sales and Customer Success (CS) teams to engage current and prospective public sector customers. We drive and lead the technology evaluation stage of the sales cycle, demo the platform, and deliver comprehensive Proof of Value (POV) engagements tailored to SLED mission requirements, compliance frameworks, and funding realities
• You will be engaged in interactive pre-sales discovery meetings, analysis of customers’ current technology and architecture, operational and business needs; and the development and presentation of appropriate Tanium solutions
• You will lead deep-dive technical discussions with the customer to position Tanium’s transformative enterprise operations and security platform to the relevant stakeholders across state, local, and higher education organizations — from elected leadership and cabinet-level CIOs and CISOs to the technology users on the front line
• Work directly with our SLED sales team from initial discovery to deal close to shorten sales cycles and improve closing rates within state, local government, and higher education accounts
• Oversee and participate in initial discovery meetings with SLED customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities
• Be the direct conduit translating public sector business and mission challenges into technical solutions, positioning Tanium to effectively solve them within SLED operating, budgetary, and regulatory constraints
• Function as a technical expert throughout SLED sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals and the customer’s multi-year modernization roadmap
• Partner with field engineering teams to ensure maximum technical effectiveness and consistent customer experience throughout the POV process
• Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills — including formats familiar to SLED buyers such as technical response to RFP/RFI, cooperative purchasing vehicles, and public-sector conference and user-group settings
• Build, manage and maintain strong relationships with SLED customers, peers, and channel/reseller partners who serve the public sector
• Actively participate and speak at regional and national SLED marketing events and conferences (e.g., NASCIO, EDUCAUSE, state and municipal CIO forums, state and regional cybersecurity summits)
• Customer-facing Sales and Channel enablement, including training for SLED-focused partners, integrators, and cooperative purchasing resellers
• Operate as a keystone in the sales model, working with Sales, Marketing, Product, and CS organizations to continuously improve effectiveness and efficiency throughout the SLED customer life-cycle
• Travel expected to be 40–60% to engage with SLED customers and prospects in person, including state capitals, agency and campus locations, and industry events

Benefits

• Volunteer time off
• Work from home opportunities
• Equity awards
• Generous benefits package consisting of medical, dental and vision plan
• Health savings account
• Family planning benefits
• Flexible spending account
• Transportation savings account
• 401(k) retirement savings plan
• Business travel accident insurance
• Employee assistance programs
• Disability insurance

Regulatory Compliance A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes 4+ years of experience in customer-facing or customer support positions BS degree in Computer Science, Mathematics, Engineering or equivalent experience required Broad knowledge of the IT security, operations, and compliance space and products Significant software pre-sales or related value-based technical selling expertise in very large enterprise or public sector environments Broad knowledge of scripting languages is a plus 6+ years of operational and/or selling experience in endpoint operations or security Experience presenting at multiple levels, from C-Suite (state/agency CIO, CISO) and executive leadership to solution users and front-line practitioners Demonstrated critical thinking skills Naturally team-oriented with a mission-first attitude Deep knowledge with hands-on experience in one or more of the following: Familiarity with public sector procurement motions (e.g., state contracts, GSA/cooperative purchasing vehicles, RFP/RFI processes) and the ability to translate technical value into procurement-ready language IT Operations Management Endpoint Security Proven success supporting the State, Local Government, and/or Higher Education sector Working knowledge of the compliance and framework landscape most relevant to SLED — including CJIS, IRS Pub 1075, HIPAA, FERPA, StateRAMP, and CIS Controls; familiarity with FedRAMP is a plus Excellent written and verbal communication skills