Senior Solution Consultant - Security & Identity Exposure

Servicenow; Washington (District of Columbia); Hybrid; USD 149,000 - 240,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESP P

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is hiring a Solution Consultant to partner with Sales and help enterprise customers address complex security, identity, access, asset visibility, exposure management, and risk challenges. You will lead discovery, solution design, demos, POV engagements, and customer validation with security, identity, IT, risk, and executive stakeholders.

The ideal candidate has strong cybersecurity knowledge, enterprise networking experience, excellent communication, and a proven ability to support

Qualifications

• Five+ years in Solution Consulting, Sales Engineering, Pre-Sales Engineering, Solutions Architecture, or related technical role.
• Five+ years in customer-facing technical, pre-sales, or customer support experience.
• Experience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customers.
• Strong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations.
• Working knowledge of enterprise networking concepts, including routing, switching, VLANs, subnetting, firewalls, DNS, NAT, and network segmentation.
• Familiarity with capturing network traffic via SPAN ports, port mirroring, TAPs, packet capture brokers, NetFlow, and network telemetry.
• Ability to explain how security platforms integrate with customer networks to collect data, provide visibility, and support demos/POCs.
• Strong presentation, storytelling, and executive communication skills.
• Engagement with technical practitioners, business stakeholders, and executive buyers.
• Track record of contributing to technical wins, deal progression, and customer outcomes.
• BS degree in Computer Science, MIS, Cybersecurity, or equivalent experience.

Responsibilities

• Partner with Sales to lead technical discovery, solution design, and customer validation.
• Deliver compelling virtual and in-person technical demonstrations.
• Deploy and support proof-of-value and proof-of-concept engagements.
• Translate technical capabilities into business outcomes.
• Serve as a trusted advisor during evaluations, competitive situations, and executive discussions.
• Develop customer-facing documentation, technical summaries, and solution narratives.
• Lead technical training sessions based on customer use cases and POV findings.
• Support marketing events, conferences, webinars, and speaking engagements.
• Collaborate with Product, Enablement, Marketing, Customer Success, and Support teams to share field insights and improve execution.
• Travel as required, typically 25–50%, depending on region and business needs.

Skills

Solution Consulting

Sales Engineering

Pre-Sales Engineering

Solutions Architecture

Customer-facing experience

Cybersecurity concepts

Identity and access

Governance and risk

Security operations

Networking concepts

Routing and switching

Firewalls

DNS

NAT

VLANs and subnetting

Network segmentation

Network traffic capture

Solution storytelling

Executive communication

Presentations

Stakeholder engagement

Technical wins

Education

Bachelor's degree in Computer Science, MIS, Cybersecurity, or equivalent

Tools

IAM

IGA

Job description

ServiceNow is hiring a Solution Consultant to partner with Sales and help enterprise customers address complex security, identity, access, asset visibility, exposure management, and risk challenges. You will lead discovery, solution design, demos, POV engagements, and customer validation with security, identity, IT, risk, and executive stakeholders.

The ideal candidate has strong cybersecurity knowledge, enterprise networking experience, excellent communication, and a proven ability to support