Senior Solution Architect — Regulated Industries (Salesforce AI)

salesforce.com, inc.; Indianapolis (IN); On-site; USD 140,000 - 190,000; Full time

Job summary

Salesforce.com, inc. seeks a Sr. Solution Architect with Regulated Industries experience to lead enterprise workstreams and co-create a customer vision. You will engage with product owners and technical resources to craft comprehensive Salesforce-based solutions, ensuring ROI and value delivery.

The role emphasizes leadership across multiple workstreams, risk management, and clear communication of complex concepts to diverse stakeholders, with strong experience in regulated environments.

Qualifications

• 7+ years of enterprise project experience using waterfall and agile methodologies for Solution Architect.
• 3+ years of experience in Regulated Industries for Sr. Solution Architect.

Responsibilities

• Serve as a trusted advisor to the client.
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
• Assist and guide agents to support delivery.
• Collaborate with stakeholders and communicate complex concepts clearly across multiple levels of a client organization.
• Identify and proactively manage risk areas; drive issues to complete resolution.
• Manage customer expectations; negotiate solutions with customers and third-party partners.
• Review and refine project direction, approach, and key artifacts to keep programs on track and ensure solutions are maintainable going forward.
• Drive program vision and articulate program/project strategies to enable technologies including the Salesforce platform.

Skills

Salesforce platform configuration

Solution architecture

Regulated industries experience

AI toolchains

Stakeholder communication

Requirements gathering

Education

Bachelor's degree in Technology/Engineering or related quantitative field

Tools

UML

Job description

Salesforce.com, inc. seeks a Sr. Solution Architect with Regulated Industries experience to lead enterprise workstreams and co-create a customer vision. You will engage with product owners and technical resources to craft comprehensive Salesforce-based solutions, ensuring ROI and value delivery.

The role emphasizes leadership across multiple workstreams, risk management, and clear communication of complex concepts to diverse stakeholders, with strong experience in regulated environments.