Senior Solar Field Performance Technician

Sunrun Inc.; Redlands (CA); On-site; USD 40,000 - 53,000; Full time

Job summary

Sunrun Inc. in Redlands, California seeks a Sr. Field Performance Technician to oversee service and warranty work within the Field Service/Performance O&M team.

The role emphasizes independent work, collaboration with the Branch Manager, and a focus on safety, reliability, and customer satisfaction. You will organize schedules, coordinate labor, train field technicians, and drive performance metrics while adhering to NEC standards and PV system requirements.

Qualifications

• 1 - 3 years of previous field construction or solar experience.
• PV design or PV electrical experience preferred.
• High School diploma required.
• Must maintain a clean driving record and pass a background check.
• Electrical Journeyman certification may be required by state.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Allocate labor resources to service and warranty projects with supervisors.
• Assist with training and development for Field Service Technicians.
• Lead regular meetings to train local field service team on best practices.
• Support onboarding and training of new field performance team members.
• Exceed defined goals for field performance KPIs including turnaround time.

Skills

NEC knowledge

Customer service

Communication skills

Team player

Problem solving

Safety awareness

PV installation knowledge

Education

High School diploma

Electrical Journeyman certification preferred

Job description

Sunrun Inc. in Redlands, California seeks a Sr. Field Performance Technician to oversee service and warranty work within the Field Service/Performance O&M team.

The role emphasizes independent work, collaboration with the Branch Manager, and a focus on safety, reliability, and customer satisfaction. You will organize schedules, coordinate labor, train field technicians, and drive performance metrics while adhering to NEC standards and PV system requirements.