Senior Solar Field Service Lead

Sunrun Inc.; Ventura (CA); On-site; USD 40,000 - 53,000; Full time

Job summary

Sunrun Inc. in Ventura, California seeks a Field Performance Technician to manage service and warranty tasks, schedule work, and coordinate with foremen and the centralized scheduling team to ensure timely completion.

You will participate in field service activities, read PV system drawings, follow NEC guidelines, and uphold safety, quality, and customer service standards in a fast-paced environment.

Qualifications

• 1-3 years of previous field construction or solar experience required.
• PV design or PV electrical experience is preferred.
• High School diploma is required.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices
• Support the on-boarding and training of new members of the field performance team
• Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed
• Assist with other tasks including inspections and site audits when assigned

Skills

PV Installation

Electrical knowledge

NEC knowledge

Customer service

Team player

Communication

Time management

Safety awareness

Education

High School diploma

Job description

Sunrun Inc. in Ventura, California seeks a Field Performance Technician to manage service and warranty tasks, schedule work, and coordinate with foremen and the centralized scheduling team to ensure timely completion.

You will participate in field service activities, read PV system drawings, follow NEC guidelines, and uphold safety, quality, and customer service standards in a fast-paced environment.