Senior Solar Field Performance Specialist

Sunrun Inc.; Bowie (MD); Vor Ort; USD 41.000 - 54.000; Vollzeit

Zusammenfassung

Sunrun Inc. is seeking a Field Performance Technician to manage service and warranty work across the field operations team in the Bowie, MD area. The role requires coordinating schedules, resources, and training to ensure high-quality field performance and customer satisfaction.

The position emphasizes safety, NEC code literacy, and efficient problem solving in a fast-paced environment. A high school diploma is required, with PV experience preferred. Travel to job sites is expected.

Qualifikationen

• 1-3 years of field construction or solar experience required.
• PV design or PV electrical experience is preferred.
• High School diploma is required.

Aufgaben

• Organize, lead, and maintain the warranty and service schedule.
• Allocate labor resources to service and warranty projects with the team.
• Assist with training and development for Field Service Technicians.
• Lead regular meetings to train the local field service team on best practices.
• Support onboarding and training of new field performance team members.
• Exceed defined field performance KPIs such as turnaround time and dispatches completed.
• Assist with inspections and site audits as assigned.

Kenntnisse

NEC knowledge

Customer service

Communication

Time management

Safety compliance

Team player

Problem solving

PV installation knowledge

Electrical principles

Computer skills

Ausbildung

High School diploma

PV design or PV electrical experience preferred

Jobbeschreibung

Sunrun Inc. is seeking a Field Performance Technician to manage service and warranty work across the field operations team in the Bowie, MD area. The role requires coordinating schedules, resources, and training to ensure high-quality field performance and customer satisfaction.

The position emphasizes safety, NEC code literacy, and efficient problem solving in a fast-paced environment. A high school diploma is required, with PV experience preferred. Travel to job sites is expected.