Senior Software Engineer, Trust & Safety – Platform Architect

Chime Enterprise; Chicago (IL); Hybrid; USD 164,000 - 259,000; Full time

Benefits offered by this job

Hybrid work policy

Comprehensive health benefits

Generous vacation and paid days off

Wellness stipend

Parental leave

Job summary

Chime is seeking a Senior Software Engineer for Trust & Safety to lead architecture, API design, and mentoring at scale in Chicago and San Francisco. You will help build low-latency services and drive cross-functional projects that protect members and enhance their experience.

You will own multiple initiatives, refine platform architecture, collaborate with data engineers and product managers, and contribute to reliability, observability, and ML integration. On-call responsibilities apply.

Qualifications

• 5+ years of experience developing software in a production environment at scale.
• Experience as a technical lead driving architectural decisions and coordinating cross-functional teams.
• Proven experience with Ruby on Rails or comparable frameworks.
• Experience with transactional databases and caching systems.
• Deep understanding of architectural patterns for large-scale web applications.
• Commitment to mentoring engineers and fostering team development.
• Appreciation of maintainable and well-tested code.
• Curiosity and passion for deep system architectures and technical challenges.

Responsibilities

• Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration.
• Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts.
• Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms.
• Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms.
• Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience.
• Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation.
• Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale.
• Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.

Skills

Technical leadership

Ruby on Rails

Transactional databases

Caching systems

System architecture

Mentoring engineers

Maintainable code

On-call experience

Job description

Chime is seeking a Senior Software Engineer for Trust & Safety to lead architecture, API design, and mentoring at scale in Chicago and San Francisco. You will help build low-latency services and drive cross-functional projects that protect members and enhance their experience.

You will own multiple initiatives, refine platform architecture, collaborate with data engineers and product managers, and contribute to reliability, observability, and ML integration. On-call responsibilities apply.