Senior Software Engineer, AI-Driven SaaS & Integrations

Salesforce, Inc.; San Francisco (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

Salesforce, Inc. is seeking a Software Engineer to join the Product Core team. You will own complex initiatives from design through production, with emphasis on backend systems, APIs, and data models, while enabling integrations across CRM, marketing, and collaboration platforms.

You will help shape architecture, write substantial production code, and mentor others as you push for scalable, secure, and observable systems that deliver measurable value for customers.

Qualifications

• Proven track record delivering complex SaaS capabilities.
• Strong full-stack skills focused on backend systems, APIs and data models.
• Experience with integrating third‑party platforms and ensuring reliability.

Responsibilities

• Lead complex product initiatives from ambiguous problems through design and launch.
• Build reliable meeting-booking, calendaring, routing, and workflow experiences.
• Develop and evolve integrations with CRM, marketing automation, sales engagement, and calendaring platforms.
• Create intuitive public APIs and reliable webhooks for customers and partners.
• Design to accommodate third‑party API limits, OAuth, data inconsistencies and partial failures.
• Advance AI-assisted capabilities such as meeting prep and explanations of product behavior.
• Improve scalability, observability, security, and supportability of systems and own root-c cause issues.
• Mentor teammates and raise engineering quality through design reviews and leadership.

Skills

Backend systems

APIs

Relational data models

Background processing

Tools

Rails

React

PostgreSQL

AWS

Job description

Salesforce, Inc. is seeking a Software Engineer to join the Product Core team. You will own complex initiatives from design through production, with emphasis on backend systems, APIs, and data models, while enabling integrations across CRM, marketing, and collaboration platforms.

You will help shape architecture, write substantial production code, and mentor others as you push for scalable, secure, and observable systems that deliver measurable value for customers.