Senior Software Automation Engineer - Technical Support

Canon U.S.A., Inc.

San Jose (CA)

Hybrid

USD 105,000 - 157,000

Full time

14 days+

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Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day

Volunteer opportunities

Swag! Canon welcome kit

Job summary

Canon U.S.A., Inc. is seeking a Sr. Engineer, Technical Support - Software Automation to provide advanced technical support for software issues across semiconductor equipment.

The role is based in the US with hybrid travel to San Jose, AZ, and remote work options, focusing on SECS/GEM automation and software troubleshooting. Strong engineering background and leadership are required. You will collaborate with customers and global teams to install, upgrade, and configure software, hardware, and

Qualifications

Bachelor's degree in engineering required with 5 years of related experience.
Master's degree in engineering preferred.
Excellent communication and attention to detail are essential.

Responsibilities

Organize and track hardware and software configurations in the field.
Coordinate with local and overseas software design teams on field issues.
Set up hardware, install and configure software, drivers and networking components.
Discuss SECS/GEM software compliance with customers.

Skills

Attention to detail

Excellent communication

Leadership

Networking fundamentals

Software languages & hardware

Data structures & algorithms

Software development

Microsoft Office

Education

Bachelor's degree in engineering

Master's degree in Engineering preferred

Tools

SQL

UNIX

Linux

Scripting languages

Job description

Canon U.S.A., Inc. is seeking a Sr. Engineer, Technical Support - Software Automation to provide advanced technical support for software issues across semiconductor equipment.

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