Senior Automation Engineer & Tech Support

Canon USA; Gilbert (AZ); Hybrid; USD 105,000 - 157,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Canon welcome kit and merch

Job summary

Canon U.S.A., Inc. seeks a Senior Application Engineer/Technical Support Engineer to provide software-related technical support for semiconductor equipment across customer sites nationwide.

You will set up hardware and software, troubleshoot automation settings, and collaborate with global teams on SECS/GEM compliance. An engineering degree plus 5+ years of experience is required, with strong communication.

Qualifications

• Bachelor’s degree in an engineering discipline required plus 5 years of related experience, or a Masters degree preferably in an Engineering discipline.
• Attention to detail with excellent communication skills.
• Japanese language skills a plus.

Responsibilities

• Organize and track both computer hardware and software configuration on all products in the field.
• Liaison with local, domestic and overseas software design team regarding software and/or automation related problems in the field
• Set up hardware, install and configure software, drivers and peripheral devices with knowledge of networking components
• Discuss with customers about Semiconductor equipment automation specifications (SECS/GEM Software compliance)

Skills

Mechanical knowledge

SECS/GEM automation

Software languages

Networking basics

Communication skills

Driver's license

Education

Bachelor’s degree in engineering

Master's degree in engineering (preferred)

Tools

SQL

UNIX

LINUX

Scripting languages

Networking

Job description

Canon U.S.A., Inc. seeks a Senior Application Engineer/Technical Support Engineer to provide software-related technical support for semiconductor equipment across customer sites nationwide.

You will set up hardware and software, troubleshoot automation settings, and collaborate with global teams on SECS/GEM compliance. An engineering degree plus 5+ years of experience is required, with strong communication.