Senior SOC Operator: Video Surveillance & Dispatch

Triple Canopy; Bothell (WA); On-site; USD 47,952,000 - 68,295,000; Full time

Benefits offered by this job

Flexible benefits package

Job summary

Constellis is seeking a Level 2 Operator for its SOC to oversee 24/7 security operations. The role includes supervising junior staff, coordinating rapid dispatch, and administering VSS, access control, and alarm monitoring software.

You will contribute to incident reporting and SOP development while maintaining high vigilance across all monitored systems. The position emphasizes training, coordination with supervisors, and producing intelligence-driven support products for client leadership.

Qualifications

• Must have a High School diploma or equivalent from a U.S. Accredited School.
• Minimum 2 years of security/dispatch experience.
• Proficient written and oral communications in English.
• Experience using VSS and alarm monitoring software a plus.
• Proficiency in MS Office applications; SharePoint is a plus.

Responsibilities

• Work rotating shifts to ensure 24/7 SOC coverage.
• Serve as senior Operator during the assigned shift.
• Train newly-hired Operators.
• Ensure rapid dispatch of security personnel to incidents.
• Administer VSS and alarm monitoring/access control software.
• Consolidate, produce, and review incident reporting products.
• Draft and update SOC SOPs and processes.
• Enforce SOPs and automated systems for oversight during events.
• Communicate clearly under stress.
• Prepare and disseminate BOLO flyers as needed.
• Oversee security technology systems (VSS, VMS, ACS, PSIMS).
• Assist with access control procedures and reports.

Skills

Senior operator presence

Strong English communication

Analytical thinking

Effective writing

Education

High School diploma or equivalent

Bachelor's degree (preferred)

Tools

MS Office

SharePoint

VSS/ACS/PSIMS software

Job description

Constellis is seeking a Level 2 Operator for its SOC to oversee 24/7 security operations. The role includes supervising junior staff, coordinating rapid dispatch, and administering VSS, access control, and alarm monitoring software.

You will contribute to incident reporting and SOP development while maintaining high vigilance across all monitored systems. The position emphasizes training, coordination with supervisors, and producing intelligence-driven support products for client leadership.