Senior SMB Solution Engineer — Agentforce Service

Salesforce, Inc.

New York (NY)

Hybrid

USD 124,670 - 166,810

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Salesforce is seeking a Senior Specialist Solution Engineer for Agentforce Service in SMB to guide technical conversations and drive outcomes. You will partner with Account Executives and cross-functional teams to shape positioning, deliver demos, and win deals.

The role requires 5+ years in solution engineering or related fields, strong storytelling, and ability to thrive in a fast-paced environment. You will help scale assets and enable the broader team while advancing AI-powered service

Qualifications

5+ years in Solution Engineering, pre-sales, consulting, or similar customer facing technical role.
Computer Science or related degree.
Translate business needs into technical solutions and business value.
Experience delivering customer facing demos and presentations to technical and business audiences.
Excellent communication, storytelling, and stakeholder alignment skills.
Ability to operate in a fast paced, high volume sales environment.
Curiosity, ownership mindset, and a passion for solving complex problems.

Responsibilities

Lead discovery sessions to uncover business challenges and define solution strategy.
Design and deliver customized product demonstrations that show real world value.
Develop and execute technical sales strategies aligned to customer outcomes.
Translate business needs into solution architectures and recommendations.
Respond to RFPs and RFIs with both technical and business context.
Partner with Sales, Product, and Services to drive aligned execution.
Contribute to team enablement, best practices, and scalable assets.
Stay current on Agentforce Service, AI, and automation innovations.