Senior Small Business Underwriter & Territory Leader

Westfield-Insurance; Westfield Center (OH); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Westfield-Insurance in Ohio seeks a Senior/Lead Underwriter to own their territory and partner with the Territory Manager to execute strategic priorities and drive profitable growth. They balance risk, agency performance, and portfolio health to deliver consistent value to customers and the business.

The role requires strong underwriting expertise, analytics, and leadership to mentor peers, influence pricing, and champion new processes and technologies across the organization and our agency

Qualifications

• 5+ years of Commercial Underwriting experience.
• Bachelor's degree in a related field and/or commensurate work experience.
• Chartered Property Casualty Underwriter (CPCU) (Preferred)
• Property And Casualty Insurance License (PCIL) (Preferred)

Responsibilities

• Manages an assigned portfolio of business consistent with underwriting strategies, profitability objectives, growth targets, retention goals, and customer experience expectations.
• Effectively prioritizes and manages a high-volume workload across multiple agencies, balancing production, the agency experience, underwriting integrity, responsiveness, and business objectives.
• Collects, analyzes, and evaluates underwriting information to make sound risk selection, pricing, and coverage decisions consistent with company appetite and strategy.
• Operates as a Trusted Advisor by developing strong relationships with agencies, producers, and other distribution partners to understand business objectives, identify opportunities, and drive profitable outcomes.
• Leverages portfolio underwriting principles, analytics, business intelligence, and market insights to identify trends, opportunities, and actions that optimize territory performance.
• Owns their territory by collaborating with Sales, Product, Operations and key business partners to align strategies, address challenges, and achieve profitable growth, retention, and territory objectives.
• Leverages underwriting expertise, business acumen, and creative problem-solving to deliver solutions that balance agency needs with company objectives. Partners and negotiates with agents to achieve profitable outcomes, strengthens agency relationships, and contributes to agency business planning and growth strategies.
• Provides leadershipwith feedback and recommendations on market conditions, competitor activity, agency performance, product opportunities, pricing trends, and emerging business needs.
• Identifies and implements opportunities to improve operational efficiency, streamline underwriting processes, and enhance agency and customer experiences.
• Actively embraces and leverages technology, digital capabilities, automation tools, and innovation initiatives to improve underwriting effectiveness and business results.
• Builds and maintains effective communication internally and externally regarding underwriting practices, agency strategies, growth objectives, and service expectations.
• Collaborates with corporate and shared service partners to execute business strategies and deliver a seamless customer and agency experience.
• Champions organizational change by adopting new processes, technologies, and ways of working while helping agency partners and teammates successfully navigate change in a growing and evolving organization.
• Serves as a resource for peers by sharing knowledge, promoting best practices, supporting onboarding efforts, and contributing to the development of underwriting excellence across the team.

Skills

Commercial Lines Underwriting

Underwriting Strategy

Risk Management

Portfolio & Territory Management

Data Analysis & Business Insights

Critical Thinking & Problem Solving

Education

Bachelor's degree in a related field

Chartered Property Casualty Underwriter (CPCU) (Preferred)

Property And Casualty Insurance License (PCIL) (Preferred)

Job description

Westfield-Insurance in Ohio seeks a Senior/Lead Underwriter to own their territory and partner with the Territory Manager to execute strategic priorities and drive profitable growth. They balance risk, agency performance, and portfolio health to deliver consistent value to customers and the business.

The role requires strong underwriting expertise, analytics, and leadership to mentor peers, influence pricing, and champion new processes and technologies across the organization and our agency