Senior Slate Student Success Implementations Strategist

Carnegiehighered; United States; Remote; USD 80,000 - 97,000; Full time

Job summary

Carnegie is seeking a Senior Slate Student Success Implementations Strategist. You’ll own end-to-end Slate Student Success builds, including modules, data migration, datasets, and troubleshooting; you’ll also mentor teammates and shape internal processes.

This remote role partners with client institutions, guiding strategy on Slate deployments and advising on student success processes. You’ll be a trusted Carnegie ambassador, with opportunities to lead projects and grow a team.

Qualifications

• Bachelor’s or master’s degree, or equivalent life/work experience.
• Minimum of 2 years of advanced Technolutions Slate CRM experience.
• Minimum of 1 year of higher education advising, retention, or Student Success experience.
• Deep knowledge of Slate features: Advanced Queries, Dashboards, Datasets, Deliver, Entities, Events, Fields and Prompts, Forms, Rules, Tasks and Projects, and Upload Dataset.
• Strong communication and time-management skills; ability to work across multiple platforms remotely.

Responsibilities

• Own and lead the build of advanced Slate Student Success Implementations for partner institutions.
• Provide client partnership through strategy discussions and documentation.
• Lead internal projects and team innovation.
• Mentor and potentially manage Slate Strategists.
• Represent Carnegie to clients.

Skills

Slate CRM

Higher ed advising

Project management

Leadership

Communication

Remote collaboration

Education

Bachelor’s or Master’s degree

Tools

Slate CRM

Job description

CAREERS

Senior Slate Student Success Implementations Strategist

Location:

Remote

About the Role

Senior Slate Student Success Implementations Strategists lead the day-to-day work and long-term strategy behind client Slate Student Success builds. You’ll own advanced implementations end to end — modules, data migration, datasets, and everything in between — while acting as the client’s go-to Slate expert. This role also carries leadership weight on the team: mentoring Strategists, shaping internal processes, and bringing strategic recommendations back to how the team works.

What You’ll Own

• Slate Student Success Implementations
  • Own and lead the build of advanced Slate Student Success Implementations for partner institutions, including all Student Success modules, data migration, and datasets
  • Own the troubleshooting, building, and advising on all assigned Slate projects
  • Recommend Student Success, advising, and retention processes, drawing on past implementations, professional experience, and industry trends
• Client Partnership
  • Talk clients through Slate builds — process, strategy, and implications — on scheduled calls and in writing
  • Work closely with the client project team (Accounts and other Strategists) to keep implementations and consultations accurate and on track
  • Serve as the expert voice on Slate for your assigned clients
• Internal Projects
  • Bring ideas to team innovation conversations
  • Take ownership of internal projects, processes, and integrations that interest you and meet the needs of the team
• Team Leadership
  • Potential to directly manage one to three Slate Strategists
  • Meet with direct reports regularly, providing mentorship, guidance, and support for their growth and development

What You Bring

• Bachelor’s or master’s degree, or equivalent life/work experience
• Minimum of 2 years of advanced Technolutions Slate CRM experience
• Minimum of 1 year of higher education advising, retention, or Student Success experience
• Thorough knowledge of Slate features, including Advanced Queries, Dashboards, Datasets, Deliver, Entities, Events, Fields and Prompts, Forms, Rules, Tasks and Projects, and Upload Dataset
• Advanced knowledge of Student Success processes and strategy
• Excellent organizational skills — attention to detail, multitasking, prioritization, and decision-making
• Interpersonal skills to collaborate well with team members and represent Carnegie to clients
• Strong communication and time-management skills, along with comfort switching between multiple technology platforms, given the remote environment
• Ability to sit at a desk and work on a computer for extended periods

Why This Role

Slate is where Student Success strategy either works or doesn’t. This role puts you in the room with institutions figuring that out — building the systems that support their students and advising on the processes behind them. You’ll have real ownership over your client work, a hand in how the team operates, and the chance to develop Strategists coming up behind you.

Compensation

The salary range for this role is $80,000–$97,000. Your offer will reflect the experience, skills, and qualifications you bring.

About Carnegie

For more than 30 years, Carnegie has been a leader and innovator in higher education marketing and enrollment strategy, offering groundbreaking services in the areas of Research, Strategy, Digital Marketing, Lead Generation, Slate Optimization, Student Search, Website Development, and Creative that generate authentic connections.

Learn more about who we are, what we do, and what we care about.

No phone calls or unscheduled visits to the office, please. Carnegie is an equal-opportunity employer.