Slate Staff Augmentation Strategist

Carnegie; Westford (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

Carnegie is seeking an Interim Slate Captain to guide client institutions using Technolutions Slate on an interim basis. The role involves day‑to‑day Slate operations, project work, and coordinating with partners to deliver tailored solutions.

You will lead training, implement expedited deployments, and contribute to internal projects while supporting multiple partners or a focused engagement. Strong Slate expertise, exceptional organization, and remote collaboration skills are essential.

Qualifications

• 2+ years of advanced Technolutions Slate CRM experience.
• 2+ years of higher education experience.
• Bachelor’s or master’s degree, or equivalent life/work experience.

Responsibilities

• Serve as interim Slate Captain for client partners requiring additional support; act as part-time (with multiple partners) or full-time (with one partner) Slate Captain for contracted client(s).
• Fill in on day-to-day operations as specified by the client(s) in which they are serving as a temporary Slate Captain or augmentation of existing Slate staff.
• Execute projects outlined by the point of contact at partner institution(s) for whom they serve as a temporary Slate Captain or augmentation of existing Slate staff.
• Support Slate Expedited Implementations, Trainings and Consultations as time allows, when not contracted for full-time Interim Slate Captain roles.
• Lead future expedited implementations.
• Conduct internal and external training on a variety of Slate topics.
• Liaise with clients to determine training needs and schedule training sessions.
• Assist consultation projects.
• Contribute to Internal Projects as time allows, when not contracted for full-time Interim Slate Captain roles.
• Contribute to team innovation ideation conversations, taking ownership of projects, processes, and integrations that interest them and meet the needs of the team.
• Assist with project management process development to improve internal and external workflows.

Skills

Slate features

Training & consulting

Project management

Remote collaboration

Communication

Education

Bachelor’s or Master’s degree

Tools

Slate CRM

Job description

The Interim Slate Captain (Slate Staff Augmentation Strategist) is responsible for assigned institution(s) contracted for a Carnegie‑provided Slate Captain on an interim basis. The Interim Slate Captain provides expert guidance and Slate expertise in all required areas of Slate. They are in charge of day‑to‑day operations in client Slate instances and development of as‑needed projects as described by the needs of the client prior to signing with Carnegie.

Duties and Responsibilities

• Serve as interim Slate Captain for client partners requiring additional support; act as part‑time (with multiple partners) or full‑time (with one partner) Slate Captain for contracted client(s).
• Fill in on day‑to‑day operations as specified by the client(s) in which they are serving as a temporary Slate Captain or augmentation of existing Slate staff.
• Execute projects outlined by the point of contact at partner institution(s) for whom they serve as a temporary Slate Captain or augmentation of existing Slate staff.
• Support Slate Expedited Implementations, Trainings and Consultations as time allows, when not contracted for full‑time Interim Slate Captain roles.
• Lead future expedited implementations.
• Conduct internal and external training on a variety of Slate topics.
• Liaise with clients to determine training needs and schedule training sessions.
• Assist consultation projects.
• Contribute to Internal Projects as time allows, when not contracted for full‑time Interim Slate Captain roles.
• Contribute to team innovation ideation conversations, taking ownership of projects, processes, and integrations that interest them and meet the needs of the team.
• Assist with project management process development to improve internal and external workflows.

Knowledge/Skills/Abilities

• Thorough knowledge of Slate features, including Application, Reader, Workflows, Deliver, Events, Fields and Prompts, Queries and Reports, Rules, and Upload Dataset.
• Advanced knowledge of admission processes and strategy.
• Excellent organizational skills, including attention to detail, multitasking, prioritization, and decision‑making.
• Interpersonal skills to positively collaborate with team members and represent the company to clients.
• Effective communication and time‑management skills required in a remote environment, as well as the ability to use and learn multiple technology platforms on a regular basis.
• Physical requirement: Must be able to work at a computer for prolonged periods.

Credentials and Experience

• Bachelor’s or master’s degree, or equivalent life/work experience.
• Minimum of 2 years of advanced Technolutions Slate CRM experience.
• Minimum of 2 years of higher education experience.

Carnegie is an equal‑opportunity employer.