Slate CRM Consultant

SIG (Strata Information Group); Chicago (IL); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health, Vision, Dental & Life Insurance

401(K) with 5% Employer Contribution

3 Weeks Vacation, Sick Leave & Paid Holidays

Job summary

SIG (Strata Information Group) is seeking a Slate CRM Consultant based in Chicago, IL. The role involves providing implementation and consulting services for Slate CRM to higher education clients, including training and troubleshooting technical issues.

Qualified candidates will have over 5 years of experience in the Higher Education sector and advanced proficiency with Slate CRM. The position includes competitive salary ranging from $90,000 to $125,000 along with comprehensive health benefits and a generous vacation policy.

Qualifications

• 5+ years in the Higher Education Industry.
• 5+ years experience with Slate CRM at an advanced level.
• Ability to analyze business processes for improvement.

Responsibilities

• Provide Slate CRM implementation and support.
• Analyze business practices to improve processes.
• Troubleshoot technical and functional issues.

Skills

Slate CRM proficiency

Business process analysis

Technical troubleshooting

Data management

Customer service

Tools

CRM tools

HTML content development

Integrations with third-party applications

Job description

Overview

Strata Information Group (SIG) is a trusted leader in higher-education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long-standing and deeply embedded partner within the higher-education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands-on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale.

Responsibilities

• Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients
• Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention and advancement
• Ability to adapt to varying challenges and varying levels of user knowledge

Required Qualifications

• 5 or more years working within the Higher Education Industry.
• 5 or more years of experience working with Slate CRM, demonstrating advanced user proficiency.
• Ability to administer security roles, build workflows, write rules, build reports and dashboards using CRM tools
• Extensive experience utilizing Slate Datasets and Entities for reporting, data management, process automation, and system optimization
• Proficient with developing, deploying, customizing and integrating CRM software
• Experience developing HTML content
• Ability to analyze business processes, procedures, and functions and make recommendations for improvement
• Experience with data collection, designing workflows, and audit requirements to determine suitability of the CRM software
• Experience with building and managing integrations with various third-party admissions applications (Common App, Royall/EAB, Liaison/UNICAS)
• Experience Designing and managing integrations with Enterprise Resource Planning/Student Information Systems
• Experience in a consulting capacity, focusing on enhancing business process and creating efficiency.
• Ability to troubleshoot technical and functional issues within Slate.
• Exceptional oral and written communication skills and a proven customer service approach
• The ability to travel over 25%

Preferred Qualifications

• Experience managing project based work.
• Experience with Ellucian CRM Advance or Recruit, Microsoft Dynamics, Element 451, Salesforce or other CRM's is a bonus
• Graduate Admissions/Enrollment experience

Pay and Benefits

• The salary range is $90,000 -$125,000
• Health, Vision, Dental & Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• 3 Weeks Vacation, Sick Leave & Paid Holidays
• 401(K) with a 5% Employer Contribution
• Pet Insurance

The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.

SIG is an Equal Employment Opportunity employer

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