Senior Cloud Engineer – Remote, Automation & Uptime

EverCommerce

United States

Remote

USD 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Flexible work environment

Health and wellness benefits

401(k) with company match

Flexible and generous (FTO) time off

Employee Stock Purchase Program

Job summary

EverCommerce in the United States is seeking a Cloud Engineer to strengthen our Cloud Engineering Operations team. You will ensure reliability, performance, and operational stability of production SaaS infrastructure across cloud and hosting environments, collaborating with Senior Cloud Engineers to implement automation and modernization initiatives.

The ideal candidate has 5–7 years of experience in infrastructure engineering, strong Windows/Linux expertise, AWS experience, and proficiency with

Qualifications

5–7 years of systems, infrastructure, or cloud engineering experience.
Experience administering Windows Server and Linux systems.
Experience supporting infrastructure in AWS environments.
Experience with enterprise virtualization platforms.
Experience designing or implementing infrastructure automation using PowerShell, Bash, Python, or similar scripting languages.
Experience leading technical investigations and root cause analysis for production issues.
Understanding of networking fundamentals, firewalls, backup and recovery processes, and operational resiliency.
Familiarity with enterprise monitoring platforms and operational troubleshooting.
Familiarity with operational support for production database infrastructure, including backup validation, connectivity troubleshooting, and recovery operations.
Strong communication, collaboration, and technical documentation skills.
Ability to independently manage complex production infrastructure with minimal supervision.

Responsibilities

Maintain uptime, reliability, and performance for production SaaS environments across AWS, colocation, and hosted infrastructure platforms.
Independently support Windows and Linux infrastructure, virtualization platforms, storage systems, and networking components.
Lead implementation of infrastructure modernization and operational automation initiatives while partnering with Senior Cloud Engineers on larger strategic efforts.
Troubleshoot complex infrastructure, application connectivity, and production incidents while leading root cause analysis and recommending long-term corrective actions.
Design and implement improvements to monitoring, alerting, and operational visibility across infrastructure platforms.
Collaborate with security teams and technology leaders to support SOX, PCI, and HIPAA compliance initiatives.
Lead vulnerability remediation efforts and infrastructure lifecycle maintenance activities.
Develop and maintain technical documentation, operational procedures, and infrastructure standards.
Collaborate with application teams and vendors to support reliable infrastructure hosting production database systems.
Independently lead medium-sized infrastructure projects from planning through implementation.
Participate in disaster recovery testing, recovery planning, and continuous operational improvement initiatives.
Evaluate emerging technologies and recommend practical improvements to infrastructure operations.