Senior Site Reliability Engineer Lead

Fidelity Information Services, LLC; Jacksonville (FL); On-site; USD 110,000 - 160,000; Full time

Job summary

FIS Management Services, LLC in Jacksonville, FL seeks an experienced Site Reliability Engineer Lead to maintain, deploy and analyze Unity-based services in internal offerings.

You will collaborate with Development, Project Management, Professional Services, Network, Security and Server OS teams to ensure high availability across UAT, preproduction and production environments. A strong focus on incident response, root-cause analysis and disaster recovery is required.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field with 5 years of relevant experience.
• Alternative: Master's degree with 3 years of related experience.
• Experience with SQL Server databases and Unity/BBGP/UFI applications in production environments.
• Knowledge of IDP/SSO, WAF, Windows Server versions, IIS and Apache reverse proxy.

Responsibilities

• Maintain, deploy and analyze new UI/Services product offerings developed internally.
• Interface with Development, Project Managers, Professional Services, Network, Security and Server OS teams.
• Manage deployment of Unity and surrounding products on new virtual servers and environments (UAT, preproduction, production).
• Troubleshoot with Wireshark and browser development tools to reach root causes.
• Perform disaster recovery testing and provide feedback to Development on improvements.

Education

Bachelor's degree in Computer Science or related field

Master's degree in relevant field

Tools

SQL Server

IDP/SSO

WAF

Windows Server

IIS

Apache (reverse proxy)

Unity deployment

UFI/BBGP/Global Office apps

Job description

FIS Management Services, LLC in Jacksonville, FL seeks an experienced Site Reliability Engineer Lead to maintain, deploy and analyze Unity-based services in internal offerings.

You will collaborate with Development, Project Management, Professional Services, Network, Security and Server OS teams to ensure high availability across UAT, preproduction and production environments. A strong focus on incident response, root-cause analysis and disaster recovery is required.