Senior Site Reliability Engineer - Federal (Fully Remote)

ServiceNow; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Equity

Health plans

401(k) match

Flexible time away

Family leave

Job summary

ServiceNow is seeking a production support engineer for the Government Community Cloud to provide 24x7 coverage on a 3rd shift with a 4-day work week.

You will drive technical resolutions, automate repetitive tasks, and collaborate with teams to improve system design and reduce incidents, applying observability, monitoring, networking, and database administration skills.

Qualifications

• Experience with observability, monitoring, networking, and database administration.

Responsibilities

• Drive technical resolutions across the stack and automate repetitive tasks.
• Partner with teams to improve system design and reduce incidents.

Skills

Observability

Monitoring

Networking

Database administration

Job description

• Provide 24x7 production support for Government Community Cloud on a 3rd shift, 4-day work week.
• Maintain reliability, scalability, and performance of ServiceNow infrastructure.

Responsibilities

• Drive technical resolutions across the stack and automate repetitive tasks.
• Partner with teams to improve system design and reduce incidents.

Qualifications

• Experience with observability, monitoring, networking, and database administration.
• Base pay, equity, health plans, 401(k) match, flexible time away, and family leave.

ServiceNow

ServiceNow is an AI control tower for business reinvention, bringing together AI, data, and workflows to help organizations work smarter. They serve 85% of the Fortune 500 and foster an AI-native culture where technology and talent are unstoppable together.